Note fondée sur 656 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2023 sur Hotels
hôtel bien situé, bien équipé seul bémol pas de ramassage des poubelles pendant 6 jours
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Rooms Division Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay Peyrolle, we really appreciate your feedback. Unfortunately we don't service rooms unless you are staying for more than one week; as you were only with us for 4 nights, your room was not serviced however, there are garbage chutes located on every floor near the elevator to dispose of any rubbish and our reception our housekeeping team would've been more than happy to provide you with new garbage bags or top up any other amenities in your room during your stay. We are glad you enjoyed our location and we hope to welcome you and your family again in the future.
par un voyageur
Fine for a few days
Publié le 14 avr. 2018 sur HotelsHôtel ok but not fancy. Rooms are very big and well equiped. Nice balconies and view. No breakfast and wifi sometimes a bit slow
Commentaires de Gestion de l’hôtel
17 avr. 2018 par Sebel Chatswood, Gestion de l’hôtel
Dear Guest,
We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood.
It is always a pleasure to receive positive feedback. I am pleased to hear that our hotel facilities and services met your expectations. Unfortunately our hotel does not have an on site restaurant but we do offer a breakfast option which can be ordered through our front desk. I am sorry that this was not offered to you.
Thank you again for sharing your experience, and we look forward to welcoming you back in the near future.
Kind regards
Sandra Crisafi
General Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par EH, Gestion de l’hôtel
Dear Ken, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Chatswood
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Facility maintenance and cleansing services is not as good as expected.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par EH, Gestion de l’hôtel
Dear Yu YoungThank you for taking the time to share your feedback regarding your recent stay. I’m sorry to hear that our facility maintenance and cleaning services did not meet your expectations.We strive to provide a high standard of cleanliness and upkeep for all our guests, and I regret that we fell short in this instance. Your comments have been noted, and I have already shared them with our maintenance and housekeeping teams to address these issues promptly.We value your feedback as it helps us improve our services. I hope you will consider giving us another opportunity to offer you a better experience in the future.Thank you for your understanding and for staying with us.Best regards,The Sebel Chatswood
par un voyageur de Point Cook
Publié le 18 juill. 2024 sur Expedia
Dusty no room service. Have to pay if you require it. Would never stay here again
Commentaires de Gestion de l’hôtel
27 juill. 2024 par SC, Gestion de l’hôtel
Dear Valued GuestThank you for sharing your feedback regarding your recent stay at our hotel. I’m sorry to hear that your experience did not meet your expectations.I apologize for the inconvenience you faced with the cleanliness and room service. Your comments regarding the dust and the lack of complimentary room service have been noted, and I assure you that we take such matters seriously. We are reviewing our procedures to ensure that these issues are addressed promptly and that our guests have a more comfortable stay.We appreciate your feedback as it helps us to improve. While I understand that you may have been disappointed, we hope you might consider giving us another chance in the future to demonstrate the high standards of service we strive to uphold.Thank you for your time and for bringing these matters to our attention.Kind regards,The Sebel Chatswood
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Sydney Sebel Chatswood, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to complete a review. We hope your next visit will be as positive as your previous.Kind Regards,Sydney Sebel Chatswood
par un voyageur
June 2024
Publié le 22 juin 2024 sur HotelsGreat location
Quiet area
Builders doing renovations at 8am Saturday morning in the unit above ours resulted in a barely acceptable 3 star rating
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sydney Sebel Chatswood, Gestion de l’hôtel
Dear Valued Guest,We appreciate you taking the time to complete a review.We are glad you enjoyed the great location of our hotel. We apologise your stay was not up to standard and for any inconvenience this has caused. We do hope you will allow us the opportunity to welcome you back in the future.Kind Regards, Sydney Sebel Chatswood
par un voyageur
Publié le 18 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sydney Sebel Chatswood, Gestion de l’hôtel
Dear Jason,Thank you for your review.It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay.Kind Regards,Sydney Sebel Chatswood
par un voyageur
Publié le 29 mai 2024 sur Expedia
I was travelling solo with my toddler for his specialist appointments in Chatswood. This hotel was easy to park, close to where i needed to be, easy access to the westfield shopping centre and the mandarin centre, safe location.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Sydney Sebel Chatswood, Gestion de l’hôtel
Hi Aleksandra,We appreciate you taking the time to complete a review.We are glad you enjoyed your stay and the great location of our hotel. We thank you for your support and hope your next stay will be as enjoyable as the previous.Kind Regards,Sydney Sebel Chatswood
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Good with a little more time to get the rest
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Sydney Sebel Chatswood, Gestion de l’hôtel
Dear Samuel,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay. We hope your next visit will be as pleasant as the previous one. Kind Regards, Sydney Sebel Chatswood
