Ratings based on 794 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Fabulous new rooms, Super nice staff!
Posted Aug. 22, 2024 on HotelsWow! Is all I can say… great location right across from the beach, big bedroom, kitchenette, living area and nice bathroom. Beautiful new decor. Super friendly staff! Just a nice espresso machine would’ve been a plus! Had to go down the street early to get a coffee…
Comment from Hotel Management
Aug. 22, 2024 by The Sebel Manly Beach, Hotel Management
Dear SandraThank you for the lovely feedback, we are thrilled you enjoyed your stay with us. We know we do not currently offer espresso machines, but there is something incredible about a walk along the beach with a coffee in the morning.Thank youLuke GibbsGeneral Manager
by A traveller
Posted Aug. 12, 2024 on Wotif
Always love staying here. Quiet, comfortable and close to everything we need. Thank you!
Comment from Hotel Management
Aug. 14, 2024 by Davide, Hotel Management
Dear John,Thank you very much for the amazing feedback. I hope to see you soon for another great stay with us.Kind regards,Davide
by A traveller
Posted Aug. 9, 2024 on Expedia
Best location
Comment from Hotel Management
Aug. 10, 2024 by Davide, Hotel Management
Dear Todd,Thank you very much for the amazing feedback. I hope to see you soon for another great stay with us.Kind regards,DavideFront office manager
by A traveller
Posted Jul. 30, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Julie , Hotel Management
Hi Bede,Thank you for staying with Sebel. I am glad that you had a good stay. Hope to see you again in the futureKind regards,Julie
by A traveller
Posted Jul. 29, 2024 on Wotif
Best location in Manly. Close enough to the action but far enough away that makes it quiet when you want it to be.
Comment from Hotel Management
Aug. 1, 2024 by Julie , Hotel Management
Hi John,Thank you so much for your feedback. Hope to see you in near futureKind regards,Julie
by A traveller
Posted Jul. 27, 2024 on Expedia
Good
Comment from Hotel Management
Jul. 28, 2024 by Davide, Hotel Management
Dear Ryan,Thank you very much for the amazing feedback. I hope to see you soon for another great stay with us.Kind regards,DavideAssistant manager
by A traveller
Posted Jul. 16, 2024 on Expedia
Comment from Hotel Management
Jul. 18, 2024 by Davide, Hotel Management
Dear Anna,Thank you very much for the lovely feedback. I hope to see you soon for another great stay with us.Kind regards,DavideAssistant manager
by A traveller
Posted Jul. 15, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Davide, Hotel Management
Dear Raelene,Thank you very much for the lovely feedback. I hope to see you soon for another great stay with us.Kind regards,DavideFront office manager
by A traveller
Disappointing!
Posted Jul. 14, 2024 on HotelsA very disappointing stay. We required twin single beds. We emailed the request and also followed up with a phone call and was assured there was no problem, it was confirmed and we would have a twin single bed configuration. We checked in to be confronted with a double bed and a very dilapidated sofa bed with a mattress so thin you could feel something poking in your back. It was sunken in the middle and clearly past its ‘used by’ date. This flung together arrangement was made up with a very thin blanket. It’s winter! We discovered a previous guest’s pubic hairs around the toilet seat, clearly the bathroom had not been cleaned properly. Overall the room was not particularly clean. It felt like a hostel. We expected at least a clean room for $400! Very disappointing for an Accor hotel! We did mention the experience upon checkout but with a front desk managed by what appeared to be backpackers and students are not hopeful of any improvement.
Comment from Hotel Management
Jul. 18, 2024 by Davide, Hotel Management
Dear Anonymous,Thank you very much for taking the time to share your feedback. I apologise if we have not reached your expectation. I am very sorry if you did not find the sofa bed comfortable and if there was issues in the bed configuration. This should never happen. On the other hand, just few of our staff are students or backpackers, but it doesn't mean they are not capable to do their job. We receive a lot of praise about them and having a mix staff of people from all over the world, it's a plus, not a minus. I understand your frustration during your stay, but it has nothing to do with our staff heritage or what they do in their personal life. Anyway thank you again for the feedback. Kind regards,DavideAssistant managerKind regards,DavideAssistant manager
by A traveller
Posted Jul. 10, 2024 on Wotif
Comment from Hotel Management
Aug. 1, 2024 by Julie, Hotel Management
Hi Phillip,Thank you for staying with Sebel. I am glad that you had a good experience with us.Hope to see you again, Kind regards,Julie
