The Star Grand Hotel and Residences Sydney

5.0 star property
Luxury hotel near Star Casino

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, sun loungers
Exterior
Sundeck
Two Bedroom City View Suite
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪13 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Star Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Premium Harbour Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Harbour King Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Pyrmont View Suite

  • City view
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom City View Suite

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Three Bedroom Harbour View Suite

  • Harbor view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the area

Sydney

City center stay.At this Pyrmont hotel, you'll be steps from Star Casino and within a 15-minute walk of SEA LIFE Sydney Aquarium. Circular Quay and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Star Casino - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 13 min walk - 1.2 km
  • Circular Quay - 5 min drive - 3.4 km
  • White Bay Cruise Terminal - 6 min drive - 4.2 km
  • Sydney Opera House - 6 min drive - 3.8 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪The Star Garden Buffet - ‬1 min walk
  • ‪Fat Noodle - ‬1 min walk
  • ‪24/7 Sports Bar - ‬3 min walk
  • ‪Sovereign Room - ‬6 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel near Star Casino
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a nightclub, and a fitness center are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 0 sq m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Smoking in designated areas
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable/satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
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Star Astral Tower
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Astral Tower Pyrmont
Star Grand Hotel Sydney
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Astral Tower Residences at The Star
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The Star Grand Hotel and Residences Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

I do like to stay here as you have everything in your hand and close to key spots in Sydney - customer can pickup and drop off with ease.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tarryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Sound proof bathroom, self flushing toilet, great staycation deal. Late check out. A little bit noisy when people walk past and buffet was a little lack lustre but overall 9/10
Stayed 1 night in Jan 2025

6/10 Okay

katrina

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Lovely hotel and casino for a starcation

Stayed in the separate section this time I prefer hotel side. Had harbour view from balcony but couldn’t see it if you were in room. Pool area was disgustingly dirty. Not enough staff. Otherwise It is a great hotel in a great area. Casino is fun but a bit of a time wasted signing up. Seems to be lots of queuing for check in and check out and membership.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Liked: Staff & service, property conditions & facilities
Beautiful. Clean and very spacious
Stayed 3 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gavin, Dubai

Stayed 4 nights in Jan 2025

8/10 Good

Lloyd

Travelled with partner
Good clean room and bathroom. Breakfast was good.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Great location, best buffet in Sydney.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities
The accommodation was beautiful. The free upgrade was appreciated too. The room was clean. We had the buffet for dinner and breakfast. The breakfast was great in parts but underwhelming in others. The pancakes were tiny and soggy. The crepes were good but filled with Nutella so not great for allergy kids. A recent trip to Sofitel in darling Harbour had waffles, pancakes, French toast for the kids with a whole section. I think it could be better for kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay for a few days. Lovely room and close to what we were doing in darling harbour. The pool was great for a warm day and the buffet breakfast had a lot of great options, particularly the fresh fruit, to help us start our day. When I stay again, I’ll be getting the same suite as it was so spacious and felt like home. Thank you
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Have stayed at the star several times love the location and that everything is just downstairs. Room was beautiful and modern However I was very disappointed this stay as I had planned on spending some time by the pool which was one of the reasons I chose this hotel. However when I went to the pool there was a child’s birthday party being hosted there so was unable to get a seat at all and it was very loud so did not stay. Maybe if this was to happen in future an area should be left clear for other paying guests as this was very inconsiderate of others.
Stayed 1 night in Jan 2025

10/10 Excellent

Albert, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to catch the tram straight to the Sydney Fish Markets, or simply walking there was a huge bonus for us.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jo-anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Disliked: Staff & service

Don’t book.

I could not believe the length of time it took both to register and deregister from this International hotel. More staff were required. The Harbourside room was certainly not upper level and no mini bar provided refreshments. Very poor establishment and service given. I would not recommend staying at Star Hotel residences. Frankly they have a lot to learn from overseas international hotels.
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. The reservation staff were so lovely and welcoming and went above and beyond to ensure our stay was an enjoyable experience.
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff were slow floor we stayed on smelt of damp and mould, they tried to over charge on services we didn't have and tried to downgrade room and said it was the same as we had booked
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven, Umina Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Noah

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

6/10 Okay

tien

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
We’ve stayed here before but the 3 bedroom apartment we were given was old. It wasn’t one of the new ones.
Stayed 1 night in Jan 2025