W Sydney

5.0 star property
5-star luxury hotel near QVB

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Photo gallery for W Sydney

Exterior
Poolside bar
Fabulous Room, 1 King Bed, City View | City view
Indoor pool, outdoor pool, open 6:00 AM to 5:00 PM, cabanas (surcharge)
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney Harbour Bridge
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

Marvelous Suite, 1 Bedroom, Non Smoking

  • Harbor view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • Harbor view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

  • Harbor view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Non Smoking, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Oasis 1 Bedroom Studio, 1 King Bed, City View

  • City view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King Beds, City View

  • City view
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • Harbor view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

  • Harbor view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

  • Harbor view
  • 168 sq m
  • Sleeps 6
  • 3 King Beds

Splendid 1 Bedroom Studio, 1 King Bed, City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Fabulous Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

E Wow Suite, 1 Bedroom, Harbour View

  • Harbor view
  • 202 sq m
  • Sleeps 2
  • 1 King Bed

Fantastic Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Double Beds, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • Harbor view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 Double Bed, Non Smoking, Harbour View

  • Harbor view
  • 76 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Sydney

City center retreat .Within a 15-minute walk of this Sydney Central Business District hotel, you'll find QVB and King Street Wharf. Royal Botanic Gardens and Circular Quay are also within 2 miles (3 km).

What's nearby

  • King Street Wharf - 11 min walk - 0.9 km
  • Circular Quay - 4 min drive - 2.4 km
  • Overseas Passenger Terminal - 4 min drive - 3.3 km
  • Sydney Opera House - 5 min drive - 2.8 km
  • Sydney Harbour Bridge - 6 min drive - 5.9 km

Getting around

  • Convention Light Rail Station - 7 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Cockle Bay Wharf - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Planar Restaurant - ‬2 min walk
  • ‪Pontoon Bar - ‬1 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk

About this property

W Sydney

5-star luxury hotel near QVB
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 588 guestrooms or units
  • 30 levels
  • 3 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 14079 sq ft of conference space
  • 1308 sq m of conference space
  • Built in 2023
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 470 reviews
Rating 8 - Good. 81 out of 470 reviews
Rating 6 - Okay. 47 out of 470 reviews
Rating 4 - Poor. 17 out of 470 reviews
Rating 2 - Terrible. 20 out of 470 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You damaged our car in valet
Stayed 1 night in Jan 2025

10/10 Excellent

Karan

Stayed 3 nights in Sep 2024

10/10 Excellent

James Son Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for the view! It’s worth it
Stayed 2 nights in Dec 2024

10/10 Excellent

Minling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything you need. Highly recommended will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and environment
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Oday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

6/10 Okay

DongHyeok

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good overall, except the guest services
It was good overall, but guest services do not truly meet the expected level. The quality of room cleaning is quite inconsistent—sometimes they miss certain areas, forget requests made over the phone, provide the same service multiple times, and once even left their mops in my room. I was also inconvenienced by the long waiting time at the front desk in the lobby.
Stayed 12 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Room was beautiful. Amenities were so well thought out. Room service quite expensive. Roof top pool wonderful. Such a beautiful hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Stayed 3 nights in Dec 2024

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply. Amazing. Pool area could be larger, as well as lobby bar. Also expected the bar to not close so early.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesse

Travelled with partner
The room and view was awesome staff were amazing everything was looked after from start to finish totally pampered
Stayed 1 night in Dec 2024

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katrina

Travelled with partner
Liked: Amenities, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jeongran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, poor service
The hotel facilities were excellent, the bedding was comfortable, and the staff were friendly. However, despite their kindness, the overall service was disappointing. About an hour after checking in, we went to the pool but had to leave because there were no available seats. When we tried to use our complimentary cocktail vouchers at the bar, we were told it wouldn’t reopen until the evening. A staff member at the bar mentioned that the vouchers could be used for room service, but when we called to confirm, we were told otherwise. Additionally, since it was Christmas, we were informed that using the vouchers at the bar required ordering a meal. While this was understandable, it would have been much better if these details had been communicated in advance. The bed was comfortable, and the breakfast buffet was satisfying. However, considering the hotel’s size and reputation, the lack of organisation was disappointing, and the overall value for money fell short of expectations.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillipa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter for a staycation. We had the best time! The pool was incredible and we got a room upgrade on the darling Harbour side. The view was spectacular. Had room service which was perfect and breakfast included which was outstanding. Can’t wait to stay again at this funky hotel!
Stayed 1 night in Dec 2024

8/10 Good

Huijie

Liked: Cleanliness, property conditions & facilities, room comfort
The overall experience is good mainly due to the design and the facilities of the hotel. Elegant design for the room and spectacular view from the spectacular room. The only downside is the extremely slow check in and the service level that are below the standard of a normal 5 star hotel.
Stayed 1 night in Dec 2024

4/10 Poor

MINGLI

Stayed 2 nights in Dec 2024

10/10 Excellent

Owen

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect location as we had an event at ICC, fun decor, clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great for younger guests but not for ederly couples like us. The hotel is upscale and well maintained. Staff are helpful and friendly. Situated at Darling Harbour. Centrally located in the CBD area. It is quite easy and not expensive to commute by taxi or uber.
Stayed 3 nights in Dec 2024