Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Loved the home but had some problems
Publié le 29 oct. 2024 sur HomeAwayI really loved the home. But the notification of “how” vacasa wanted us to leave the home arrived AFTER our departure. Would have been great to know that vacasa wanted us to strip the beds and leave dishwasher running
Another problem was the removal of trash. Vacasa should be responsible for that with what was charged. At the minimum I should have been told WHERE I could go to dump trash!!
par un voyageur
Very Upset
Publié le 2 oct. 2024 sur HomeAwayDisgusted how this was handled with the catastrophic flooding. 30 days to rebook a vacation that was planned a year ago. Numerous owners/agencies immediately refunded people’s money, but not Vacasa! Absolutely disgusting!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par VrboOwner, Gestion de l’hôtel
Denyse, we are genuinely sorry to hear about your experience and understand how frustrating this situation must be for you. We truly regret any inconvenience it has caused. While we must adhere to our cancellation policy, your feedback is invaluable to us, and we’re committed to using it to improve our processes. Thank you for sharing your concerns, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Wonderful experience!
Publié le 30 sept. 2024 sur HomeAwayDefinitely will return
par un voyageur
Quiet retreat
Publié le 6 sept. 2024 sur HomeAwayVery clean, stocked well and very peaceful and quiet.
par un voyageur
Beautiful home
Publié le 3 sept. 2024 sur HomeAwayLovely home close to everything we needed
par un voyageur de Coral Springs, South Florida, USA
Mountain Getaway
Publié le 5 juin 2024 sur HomeAwayVery Clean, well appointed, appliances worked, bed was comfortable, GPS and directions accurate. Remote, quiet (except for faint traffic noise) lots of birdsongs and Mountain views. Highly recommend it if you desire a quiet getaway. (About 10 miles from downtown Sylva on steep gravel road. I strongly suggest arriving in daylight).
par un voyageur
Birthday get away
Publié le 19 mai 2024 sur HomeAwayWonderful cabin! Only thing needed was an outdoor area to keep trash so wildlife couldn’t get into it. Only thing to change is the toilet paper, it’s rough. We had to buy Charmin. Beautiful cabin, amazing views, great surprise to have board games. We will be back!
par un voyageur
Great value, Beautiful Mountain retreat
Publié le 4 mai 2024 sur HomeAwayBooked to property for its close proximity to Dillsboro and Sylva--the guys were fly fishing and the ladies were shopping and exploring the small towns. The cat museum was a must try, the little shops were filled with beautiful one of a kind items, the restaurants were all very good.
The view from the porch was breath taking, the inside of the cabin was clean, neat and tidy. the beds comfortable, kitchen stocked with many needed necessities.
Our door area was a bit overgrown, but all natural and pretty. the keypad did not work on arrival but we were able to easily get in with the lock box key after a quick call to customer service. the ride up the mountain was a little scary the first time but got much easier as the days progressed.
I highly recommend the cabin and would book it again.
Commentaires de Gestion de l’hôtel
19 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Happy camper
Publié le 14 oct. 2023 sur HomeAwayWe found the cabin very nice and clean. Convenient location and quiet. many activities in area ie casino, golf, train ride, blue ridge parkway are all within a half hour of the cabin.
par un voyageur
Just lovely!
Publié le 7 oct. 2023 sur HomeAwayWe enjoyed the view and seclusion
