Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,9 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2022 sur Expedia
Super suite vue mer très spacieuse literie excellente
Salle de bain un peu petite
Dommage de prendre le petit déjeuner dans un sous sol sombre alors qu’il y a une superbe terrasse
Personnel charmant et efficace
Commentaires de Gestion de l’hôtel
3 nov. 2022 par Massimo Tenaglia, Gestion de l’hôtel
Dear Mrs Pascale,thank you very much for your review. We are happy you enjoyed our suite, we like to have large big comfortable suite for our guests. Thank you for your kind advise regarding breakfast, we are serving it in the coolest spot of the venue as the temperature is too high during the good seasons and not really possible to sit on the top roof terrace. It is anyway always possible for guest to ask and we can bring their breakfast up there with no problem at all.Kind regardsMassimo & Staff
par un voyageur
Publié le 20 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2022 par Massimo Tenaglia, Gestion de l’hôtel
Dear Mrs Catherine,thank you for your review and for being here with us.It has been a pleasure to meet you and we hapo to see you again in the next future.Kind regardsMassimo & Staff
par un voyageur
Publié le 23 août 2024 sur Hotels
Amazing host. He couldn’t do enough for us during our stay and replied almost instantly to my messages.
Suite was clean and tidy. Single bed is in a separate room with a door. Suite can be made incredibly dark so you can have a good lie in!
One small improvement could be more pressure in the shower.
Commentaires de Gestion de l’hôtel
26 août 2024 par Massimo, Gestion de l’hôtel
Dear Guest,we are very pleased you have had such a goodtime here with us and you liked our Luxury Apartment so much.You are very kind and hope to see you again in the next future.Kind regardsMassimo
par un voyageur
Publié le 2 juill. 2024 sur Expedia
This stay was the perfect spot for our time in Ortigia. With the beach right outside and the market down the street, we were able to do everything we wanted even though there was some extreme heat. Massimo was top class and assisted with all of the questions we had leading up to and during our stay.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Massimo, Gestion de l’hôtel
Dear Mr Keji,we are happy you liked the location and its position by the sea, thank you very much for your kind words and happy I could help and assist you both.Kind regardsMassimo
par un voyageur
Publié le 12 juin 2024 sur Expedia
The Ortigia Royal Suite is truly a dream. The Suites are beautiful, charming, and clean. There is an amazing rooftop terrace overlooking the sea- perfect to watch the sunrise, star gaze, or simply relax with some wine. It is the perfect location, quiet and walkable to many restaurants and shops. The owner Pepe greeted us with espresso when we checked in and showed us around and made us feel at home. The concierge Massimo was beyond helpful and friendly- always making sure we had everything we needed and prompt in his responses whenever we needed to reach out. He also provided us with tons of information on what to do and see around Ortigia. We rented a car and their valet parking service was easy and convenient. The hotel also provides breakfast vouchers at the most charming cafe just a short walk away where we had the best cornettos, fruit, and cappuccinos each morning. I will be going back to Ortigia and staying here whenever I do !
Commentaires de Gestion de l’hôtel
19 juin 2024 par Massimo, Gestion de l’hôtel
Dear Stefanie,thank you very much for your review, very nice words. We are really happy you liked the venue and the atmosphere here, it has been a pleasure to assist you and glad we could help.We are waiting for you the next year.Kind regardsMassimo & Staff
par un voyageur
Excellent
Publié le 4 juin 2024 sur HotelsThis is a great place to stay the rooftop deck is amazing and the ocean view is beautiful from there good is good in the area
Commentaires de Gestion de l’hôtel
5 juin 2024 par Massimo, Gestion de l’hôtel
Dear Guest,we are happy you had good time in Siracusa and here in ours.Thank yuo very much for you kind review.Kind regadsMassimo
par un voyageur
Publié le 9 nov. 2023 sur Expedia
Main building was well located and excellent rooftop terrace with magnificent views. Breakfast was off site, short walk away at a local bakery and limited to one juice, one coffee and one pastry.
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Massimo Tenaglia, Gestion de l’hôtel
Dear Mrs Luise,than you very much for your feedback, we are pleased you liked the venue and its top roof terrace.Regarding breakfast please note we well advice it is an Italian Breakfast and it was not a buffet on the time you visited us, sorry, we will try to improve this service anyway.Kind regardsMassimo
par un voyageur
Publié le 4 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Massimo, Gestion de l’hôtel
Dear Mr Bruce,thank you very much for your review.Kind regardsMassimo & Staff
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Great location near the water but on a quiet street. People were friendly and sent us lots of info via what’s app when we arrived. Only comment is that housekeeping could have swept floor better as dusty and feet
Got dirty.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Massimo, Gestion de l’hôtel
Dear Mrs Audrey,thank you very much for your review. We are happy you have foudn our customer care at a good level and enjoed the location of the apartment and venue.We are sorry if you have found the place little dusty, but please also considering being just a few meters from the sea can also expose the flat to some dust, expecially during the good season. We will try to inprove this service as well.Kind regardsMassimo & Staff
par un voyageur
Publié le 25 sept. 2023 sur Expedia
This place is charming, full of atmosphere, colourful, a blend of modern and local aesthetics, and right by the sea, less than a minute from a promenade/lookout and swimming spot. Our hosts were welcoming and helpful, conscientious of our interests and experiences, and Massimo was a perfect example of a thoughtful, humourous and knowledgeable manager! A wonderful spot to stay and experience the magic of Oritigia! Thank you!
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Massimo, Gestion de l’hôtel
Dear Mrs Lenore,thank you very much for your review and very kind words.We are happy you liked the location and our customer care. It has been a pleasure meet you both and hope to meet you again in the next future.Kind regardsMassimo Tenaglia
