Note fondée sur 436 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello benoit,We value your opinion and regret to hear that your experience fell short. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We hope to have the opportunity to improve your perception in the future.
par un voyageur
Publié le 8 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
8 juin 2024 par Manager, Gestion de l’hôtel
Hello Pierre,We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all comments seriously and will address them with the team for future improvement. Your experience is valuable to us as we strive to provide exceptional service to all our guests.
par un voyageur
Publié le 28 mai 2023 sur Expedia
Prix parfait et grandeur de chambre parfaite
Commentaires de Gestion de l’hôtel
30 mai 2023 par Manager, Gestion de l’hôtel
Hello Sebastien,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future.
par un voyageur
Publié le 22 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Management, Gestion de l’hôtel
Dear Guest,
Thank you for taking your time to review your stay with us. We are always looking for ways to improve on the hotel as we do plan on making some changes this off season to create a better quality stay for our guests. We hope to see you again in the future!
par un voyageur
Publié le 23 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Management, Gestion de l’hôtel
Dear Nancy,
Thank you for taking your time to review your stay with us. We take all reviews seriously as we try to improve the quality of the hotel for future stays. We hope to see you again in the future!
par un voyageur
Bon rapport qualité/prix
Publié le 20 sept. 2019 sur HotelsBien situé, à proximité de Syracuse, lit comfo, petit déjeuner chaud, on pouvait faire ses propres gaufres, ns y retournerons!
Commentaires de Gestion de l’hôtel
20 sept. 2019 par Management, Gestion de l’hôtel
Dear Guest,
Thank you for taking your time to review your stay with us. We are very pleased that you enjoyed your stay and we hope to see you again in the future!
par un voyageur
Hotel a retenir!
Publié le 25 mars 2019 sur HotelsSuper hotel, les personnes qui y travaillent sont très agréables
Commentaires de Gestion de l’hôtel
25 mars 2019 par Management, Gestion de l’hôtel
Dear Chantal,
Thank you so much for taking your time to review your stay with us and leaving such kind words about the staff. We hope to see you again in the future!
par un voyageur
Publié le 21 août 2024 sur Expedia
This owner cares ZERO about this place. It’s dilapidated and very old feeling. He had no night staff so when he checked us in he did not make eye contact, say hello or welcome us in any way. No instructions for wifi or breakfast. The check in guy was the worse I have seen in a while. I would not recommend this place to anyone. It also cost 200$. Save your money. Go elsewhere
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello phong,We apologize for the service you received during check-in. Your feedback is valuable and will be shared with the team for improvement. If you have any further concerns, please reach out to our management team directly for assistance with your experience. We appreciate your feedback and regret that we did not meet your expectations.
par un voyageur
Publié le 21 août 2024 sur Expedia
This hotel was a little run down. Ceiling tiles are water stained and some are missing in the hallways. In the room we had the bathroom floor was dirty, we found 2 spiders in the shower, the outlet for the hairdryer didn’t work and every time we flushed the toilet I r washed our hands the water pipes made a squealing noise. Our main room the bedspread had yellow stains on both sides, the WiFi was terrible and the tv didn’t work very well.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Billy,We appreciate you taking the time to share your feedback with us. Your comments have been noted and will be communicated with our management team for further review and improvements. We strive to provide a comfortable stay for all our guests and regret that your experience did not meet your expectations..sharedInstance.
par un voyageur
A bearable stay
Publié le 17 août 2024 sur HotelsThe hotel is run-down. The rooms were like ovens when we walked in, and the air conditioning in our first room never worked. They did switch us to another room on request. The breakfast was terrible. Think typical nofrills motel breakfast, and then take it down a couple of notches.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize that your stay did not meet your expectations. Guest feedback is essential for our continuous improvement. We have shared your comments with our team for further review and enhancement of our services. We appreciate your insights and hope to welcome you back for a better experience.
