Note fondée sur 455 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
100 % des clients le recommandent
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello benoit,We value your opinion and regret to hear that your experience fell short. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We hope to have the opportunity to improve your perception in the future.
4 sur 5
par un voyageur

Publié le 8 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
8 juin 2024 par Manager, Gestion de l’hôtel
Hello Pierre,We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all comments seriously and will address them with the team for future improvement. Your experience is valuable to us as we strive to provide exceptional service to all our guests.
5 sur 5
par un voyageur

Publié le 28 mai 2023 sur Expedia
Prix parfait et grandeur de chambre parfaite
Commentaires de Gestion de l’hôtel
30 mai 2023 par Manager, Gestion de l’hôtel
Hello Sebastien,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future.
3 sur 5
par un voyageur

Publié le 22 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking your time to review your stay with us. We are always looking for ways to improve on the hotel as we do plan on making some changes this off season to create a better quality stay for our guests. We hope to see you again in the future!
3 sur 5
par un voyageur

Publié le 23 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Management, Gestion de l’hôtel
Dear Nancy, Thank you for taking your time to review your stay with us. We take all reviews seriously as we try to improve the quality of the hotel for future stays. We hope to see you again in the future!
4 sur 5
par un voyageur

Bon rapport qualité/prix

Publié le 20 sept. 2019 sur Hotels
Bien situé, à proximité de Syracuse, lit comfo, petit déjeuner chaud, on pouvait faire ses propres gaufres, ns y retournerons!
Commentaires de Gestion de l’hôtel
20 sept. 2019 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking your time to review your stay with us. We are very pleased that you enjoyed your stay and we hope to see you again in the future!
5 sur 5
par un voyageur

Hotel a retenir!

Publié le 25 mars 2019 sur Hotels
Super hotel, les personnes qui y travaillent sont très agréables
Commentaires de Gestion de l’hôtel
25 mars 2019 par Management, Gestion de l’hôtel
Dear Chantal, Thank you so much for taking your time to review your stay with us and leaving such kind words about the staff. We hope to see you again in the future!
3 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello shana,We appreciate you choosing to stay with us and hope you had an enjoyable visit. If there are any details you would like to share about your experience, please don't hesitate to reach out to us so we can address any concerns. We look forward to welcoming you back in the future.
1 sur 5
par un voyageur

Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear that your stay didn't meet your expectations. Please reach out to us directly so we can address any concerns you may have and work towards making your next visit more enjoyable.
1 sur 5
par un voyageur

Sketchy

Publié le 8 oct. 2024 sur Hotels
The room smelled like paint, the outside door were not secure. Another guest said all her stuff was missing from the room, got out of there as quick as we could
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello George, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team takes the security and comfort of our guests seriously and will address these concerns accordingly. Please reach out to our management team directly to discuss your experience in more detail. Thank you for bringing this to our attention.