Note fondée sur 85 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,9 sur 5
2,9 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Expedia
Blood on wall,yellow stain on bed, Windows Never Been clean and manager was suppose to See me Never show Up or contact me and did not sleep First Night air conditionner make noise like an helicoptor .
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Danyel, We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously and will address the issues you mentioned with our team. Please feel free to contact our management directly with any further concerns you may have. Your feedback helps us improve our services for future guests.
5 sur 5
par un voyageur

Publié le 19 mai 2024 sur Expedia
Tres loin de l offîce
Commentaires de Gestion de l’hôtel
20 mai 2024 par Manager, Gestion de l’hôtel
Hello Sebastien,We apologize for any inconvenience you experienced regarding the hotel's proximity to your office. Feedback like yours helps us improve our guest experience. Should you have any future concerns, feel free to reach out to our management team directly.
3 sur 5
par un voyageur

Publié le 19 avr. 2024 sur Expedia
It seems to be in renovation, but for now, it is not interessant.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Manager, Gestion de l’hôtel
Hello Nicole,We appreciate your feedback on our ongoing renovations. We strive to enhance our property for future guest enjoyment. Should you have further comments or concerns, feel free to reach out to our management team. Thank you for sharing your experience with us.
3 sur 5
par un voyageur

Publié le 24 août 2023 sur Expedia
Average
Commentaires de Gestion de l’hôtel
26 août 2023 par Manager, Gestion de l’hôtel
Hello Patrick, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.
4 sur 5
par un voyageur

Publié le 19 août 2023 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
22 août 2023 par Manager, Gestion de l’hôtel
Hi Eve,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
1 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Bathroom sink and tap were visibly dirty, exposed electrical outlet wires not behind plate cover, no screen in window, dirt on bed sheets, ripped bedding
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Allisen,We're sorry to hear about your experience and appreciate your feedback. Your comments have been shared with our housekeeping and maintenance teams for further review and improvement. We strive to provide a comfortable stay for all our guests and regret any oversights during your visit. We encourage you to reach out to our management team directly to discuss your concerns further.
3 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Johanie,We appreciate you taking the time to provide feedback on your recent stay with us. If there are any specific areas you feel we could improve on, please don't hesitate to contact us directly. We value your input and would love to hear more about your experience.
3 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Donald,We appreciate you choosing to stay with us. Please feel free to reach out to us with any feedback you may have from your recent stay. We value your input and hope to welcome you back in the future for an improved experience.
2 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
2 burnt- out light bulbs. Only 1 replaced. Dirty entry door, steps, carpet, towels and bathroom countertop. I wouldn't stay again or recommend.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sharon Claire, Thank you for sharing your feedback with us. We appreciate your comments and will address these issues with our team to ensure high standards are consistently met. Our goal is to provide a comfortable and pleasant stay for all our guests.
1 sur 5
par un voyageur

No No No.

Publié le 30 sept. 2024 sur Hotels
Do not waste your time or money. Thebrating when i booked it was 6.2. Who ever came.up with that must of been dyslexic. Hallway to room was filthy. Bathroom was not in good shape. Garbage cans around hotel were full. Not good at all.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Stephen D, We regret to hear about your recent experience at our hotel. We take all feedback seriously as we strive to provide a pleasant stay for our guests. Please feel free to reach out to our management team directly to further discuss your concerns. We appreciate your comments as they help us improve our services for all future guests.