Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Blood on wall,yellow stain on bed, Windows Never Been clean and manager was suppose to
See me Never show Up or contact me and did not sleep First Night air conditionner make noise like an helicoptor .
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Danyel, We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously and will address the issues you mentioned with our team. Please feel free to contact our management directly with any further concerns you may have. Your feedback helps us improve our services for future guests.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Tres loin de l offîce
Commentaires de Gestion de l’hôtel
20 mai 2024 par Manager, Gestion de l’hôtel
Hello Sebastien,We apologize for any inconvenience you experienced regarding the hotel's proximity to your office. Feedback like yours helps us improve our guest experience. Should you have any future concerns, feel free to reach out to our management team directly.
par un voyageur
Publié le 19 avr. 2024 sur Expedia
It seems to be in renovation, but for now, it is not interessant.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Manager, Gestion de l’hôtel
Hello Nicole,We appreciate your feedback on our ongoing renovations. We strive to enhance our property for future guest enjoyment. Should you have further comments or concerns, feel free to reach out to our management team. Thank you for sharing your experience with us.
par un voyageur
Publié le 24 août 2023 sur Expedia
Average
Commentaires de Gestion de l’hôtel
26 août 2023 par Manager, Gestion de l’hôtel
Hello Patrick, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.
par un voyageur
Publié le 19 août 2023 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
22 août 2023 par Manager, Gestion de l’hôtel
Hi Eve,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
par un voyageur de Getzville
Publié le 24 août 2024
We recently stayed here and it was a truly disappointing experience. While the room itself was clean, the rest of the hotel was dingy and smelled. The bathroom was okay, but the water was barely hot enough for a decent shower. The staff were friendly and helpful. The noise from people congregating in the parking lot and the air conditioner made it impossible to get any sleep. The complimentary breakfast in the morning was nothing more than pastries, bagels, toast, cereal and ‘make your own’ waffles with juice and coffee. We didn’t expect much considering how cheap it was compared to others in the area, but this hotel failed on all fronts. We will not be returning and strongly advise others to avoid this place.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello RICHARD, We appreciate your feedback and regret to hear that your experience did not meet your expectations. We thank you for acknowledging our friendly staff and clean room. Please note that your comments regarding the facilities and amenities will be shared with the management team for their review and further improvement. Thank you for bringing these points to our attention, your input is invaluable to us.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The lobby was nice and the breakfast was good. It's a big motel, which is what allowed us to get a last-minute room when we needed it. The bed and bathroom were clean and the A/C worked. But the building overall was getting run-down, such as drooping ceiling tile, the walls weren't sound-insulated that well, and the floor in our room was sticky.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sherri, We appreciate your feedback on your recent stay with us. It's great to hear you enjoyed our lobby and breakfast offerings. Your comments about the condition of the building will be shared with our maintenance team for review. We're glad we could accommodate your last-minute room request and that you found your bed, bathroom, and A/C to be satisfactory. Thank you for taking the time to share your experience, and we hope to welcome you back for an improved stay in the future.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Very shabby and outdated and run down for $200 a night would’ve expected better. No elevator to 2nd floor, pool was closed. Microwave was missing from the room.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Liz, We're sorry to hear about your disappointments during your recent stay. Guest feedback is valuable to us as we strive to improve our services continuously. We appreciate your comments and hope you could reach out to our management directly to discuss your experience further.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Igal,We appreciate you taking the time to share your experience with us. If there are any specific details you would like to discuss further, please feel free to reach out. We hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
The Good: The staff was courteous, the room was clean and the breakfast was plentiful.
The Bad: They put me into the back in the studios due to my being handicapped. Kids were all inside playing and yelling and then played outside once it got dark, right near my window. There were BUGS everywhere! The entire motel needed to be revamped with repairs made.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
