Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 nov. 2023 sur Hotels
Petit déjeuner copieux et plus que correct
Le reste e de la gastronomie déplorable
Dommage
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Ewelina, Gestion de l’hôtel
Cher M. Jerry, Tout d'abord, nous aimerions vous remercier pour votre séjour à l'hôtel Radisson Szklarska Poreba. C'est avec inquiétude que j'ai pris connaissance des lacunes que vous avez relevées dans nos services. Au nom de notre équipe, je tiens à m'excuser pour les désagréments et les attentes non satisfaites. Soyez assurés que nous nous efforçons toujours de fournir un service exceptionnel à tous nos clients afin de rendre leur séjour inoubliable. Tous vos commentaires seront transmis aux départements concernés pour examen et prise en compte des mesures visant à améliorer l'expérience de nos clients. Nous espérons néanmoins que vous nous donnerez une nouvelle chance et que vous reviendrez nous voir. Salutations, Ewelina Réception Hôtel Radisson Szklarska Poreba
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Julia, Gestion de l’hôtel
Szanowna Pani Saro,Bardzo dziękujemy za ocenę 10/10! Cieszymy się, że pobyt w naszym hotelu spełnił Pani oczekiwania i że była Pani zadowolona z naszych usług. Pani pozytywna opinia motywuje nas do dalszej pracy nad zapewnianiem naszym gościom niezapomnianych doświadczeń. Mamy nadzieję, że wkrótce ponownie Panią powitamy w Radisson Szklarska Poręba! Z pozdrowieniami, JuliaRadisson Hotel Szklarska Poręba
par un voyageur
Publié le 15 août 2024 sur Expedia
All perfect for stay with family
Commentaires de Gestion de l’hôtel
18 août 2024 par Julia, Gestion de l’hôtel
Dear Guest,Thank you for your kind words. We're thrilled to hear that everything was perfect for your family stay. It was our pleasure to host you, and we hope to welcome you back again soon!Kind regards, JuliaReception, Radisson Hotel Szklarska Poręba
par un voyageur
Publié le 14 août 2024 sur Expedia
We stayed at the hotel for 7 nights with 2 kids and enjoyed a lot our stay!
Room- The superior suite was very spacious and clean and perfect for a family stay
Food- we booked half pension and enjoyed the food a lot. It was fresh and high quality. each one can find something they like. In the morning there is also additional a la carte for some dishes.
Kids playroom - was a good addition where kids could play and interact with other kids. During summer holidays kids enjoyed the evening activities with a variety of themes.
The swimming pool - was nice and clean, kids loved it, also we, especially the big jacuzzi area. The slide was a great addition! They had some floating accessories for kids if you forgot to bring them, which you can borrow.
Parking- for 7 nights there we paid an additional almost 100€ which was a bit annoying since you don't have other options for parking. This was quite an expensive addition just for parking. Wish it was included in the room cost.
Service- was great from the restaurant to reception and room service. Everyone was kind and nice.
One disadvantage to note- the road to the hotel was not appropriate for this kind of hotel level, I would expect some investment here (see photo)
Overall, we would recommend it!
Commentaires de Gestion de l’hôtel
18 août 2024 par Julia, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We are delighted to hear that you and your family enjoyed your time with us.We are pleased that the Superior Suite met your expectations and provided the space and comfort needed for a family stay. It's wonderful to know that the food quality, both at breakfast and dinner, was to your liking, and that the kids enjoyed the playroom and evening activities. We're also glad the swimming pool, especially the jacuzzi and slide, added to your family's enjoyment.We appreciate your comments regarding the parking fee and the condition of the road leading to the hotel. We understand how these aspects might have affected your overall experience, and your feedback is valuable as we continuously strive to improve our services and facilities.Thank you again for your recommendation. We hope to welcome you back in the future for another enjoyable stay.JuliaReception, Radisson Hotel Szklarska Poręba
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Klim, Gestion de l’hôtel
Dear Sirs Martin,Thank you very much for visiting us and leaving an excellent review.We are pleased that our hotel offer has been appreciated by you.We cordially invite you to visit Radisson Hotel Szklarska Poręba ****again.With best regards,KlimFront Office
par un voyageur
Great hotel & spa! Hard to reach on the phone.
Publié le 12 juill. 2024 sur HotelsA really lovely hotel a short ride away from the town center. Great views from breakfast and excellent rooms. I did have trouble getting the front desk to answer the phone and it took a while to find a taxi. I suggest booking a taxi ahead of time if you don’t have a car. Staff were friendly and helpful otherwise!
Commentaires de Gestion de l’hôtel
1 août 2024 par Aleksandra, Gestion de l’hôtel
Dear Guest, We would like to thank you sincerely for your wonderful review and the time you took to write your opinion. We are extremely pleased that we were able to meet your expectations. We hope to see you again at our hotel. Greetings, Aleksandra, reception of Hotel Radisson Szklarska Poreba
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Klim, Gestion de l’hôtel
Dear Sirs Daniel,Thank you very much for visiting us and leaving an excellent review.We are pleased that our hotel offer has been appreciated by you.We cordially invite you to visit Radisson Hotel Szklarska Poręba ****again.With best regards,KlimFront Office
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Julia, Gestion de l’hôtel
Dear Mr. Martin,Thank you for such a high rating and for taking the time to write a review. We are extremely pleased that we were able to meet your expectations. We hope that your next stay will also bring you many positive emotions. Kind regards, JuliaReceptionRadisson Hotel Szklarska Poreba
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Comfortable Hotel.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Julia, Gestion de l’hôtel
Dear Ms. Sandra,Thank you for such a high rating and for taking the time to write a review. We are extremely pleased that we were able to meet your expectations. We hope that your next stay will also bring you many positive emotions. Kind regards, JuliaReceptionRadisson Hotel Szklarska Poreba
par un voyageur
Publié le 13 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par Radisson Hotel Szklarska Poręba, Gestion de l’hôtel
Thank you very much for your high rating. This is extremely important to us and motivates us to work. We encourage you to visit again. Best regards!
