Note fondée sur 95 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par TPH TEAM, Gestion de l’hôtel
Inspiring day Mr. Normando! Thank you for taking the time for rating us 8 out of 10. We'll be happy to share this with the team. Thank you & looking forward to see you.
par un voyageur
Publié le 14 août 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
15 août 2024 par TPH TEAM, Gestion de l’hôtel
Inspiring day Ms. Kristy! Thank you for taking the time to leave us a review and for rating us 3 out of 5. We are thrilled to hear that you had a nice stay with us.It was our pleasure to have you with us and we look forward to welcoming you back.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par TPH Team, Gestion de l’hôtel
Inspiring day Mr. John! Thank you for rating us 5 out of 5. We are thrilled to hear that you had a wonderful experience with us. In Tacloban Plaza Hotel, your satisfaction is our top priority. We can't wait to welcome you back.
par un voyageur
Publié le 4 août 2024 sur Expedia
I liked how clean the hotel is. I loved the staff. They were so helpful and polite. I like the breakfast and coffee shop. I loved the coffee shop variety of sweets. I would definitely return to this hotel and definitely recommend it.
Commentaires de Gestion de l’hôtel
6 août 2024 par TPH Team, Gestion de l’hôtel
Inspiring day Mr. Gary! Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an enjoyable stay. It's wonderful to know that our rooms, breakfast and coffee shop made your stay memorable. We're also pleased to hear your kind words about our staff.They will be delighted to hear that their efforts made such a positive impression on you.Our team takes pride in providing exceptional service , and it's always rewarding to hear when our guests have such a positive experience. We truly appreciate your recommendation and are excited to welcome you back soon!
par un voyageur
Publié le 1 août 2024 sur Expedia
The staff are very helpful and accommodating.
Commentaires de Gestion de l’hôtel
6 août 2024 par TPH Team, Gestion de l’hôtel
Inspiring day Ms. Sophia! Thank you so much for rating us 5 out of 5. We're thrilled to hear that you found our team to be very helpful and accommodating. It's always our goal to provide a memorable experience for our guests and your kind words are a wonderful reminder that we're on the right track. Thank you and looking forward to welcome you back.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Am Anfang Ware ich etwas durcheinander aber am nächsten Tag war alles Super gerne wieder
Commentaires de Gestion de l’hôtel
24 juill. 2024 par TPH Team, Gestion de l’hôtel
Inspiring day Mr. Antoine! Thank you for taking the time to leave us a review. We are glad that you had a great stay with us. Looking forward on your next stay.
par un voyageur
Publié le 13 juill. 2024
Our room was very hot, the air condition was not keeping up with the heat outside. It was working but it wasn't emitting cool air. One of the rooms that we got started leaking and it smells gross. There was only 1 bathroom tissue and when we ask for more supplies, some they did provide what we requested but in other rooms for our other parties they did not get what they asked. The hotel in in dire need of needed maintainance.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par TPH Team, Gestion de l’hôtel
Inspiring day Ms. Ivy! Thank you for taking the time to share your experience with us. This is to express our sincerest apologies for the inconveniences you have experienced during your stay. It is disheartening to hear that our rooms and service did not meet your expectations. Please rest assured that we take your comments seriously and will address the issues you've highlighted with our team. We strive to provide exceptional service and comfortable accommodations for all our guests,and it's clear that we fell short in this instance. We hope that you will consider giving us another opportunity to exceed your expectations in the future or if there's anything we can do to make ammends. Thank you & God Bless!
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Great staff and great value. Good central location.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par TPH Team, Gestion de l’hôtel
Inspiring day Sir Michael! Thank you for always choosing to stay with us and for rating us 5 out of 5 .It's wonderful to know that your stay exceeded your expectations and you've found our hotel to be of great value.The whole team will be thrilled to hear your kind words. We look forward to welcoming you back for another fantastic stay!
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2024 par TPH TEAM, Gestion de l’hôtel
Inspiring day Mr. David! Thank you for taking the time to rate us 3 out of 5. We look forward to welcoming you back for another wonderful experience.
par un voyageur
Publié le 18 juin 2024 sur Expedia
First impression, we were able to check-in early with extra charge, but not much cost. Love their decoration motives, it's vintage. Second night and mattress pad has been changed, I woke the following day with tick bites on my back. That evening, we transferred to another room and I appreciate that. Since no gym room, I did the exercise in the room without socks or no shoes. I know the floor always dirty. After exercise, my feet was dark and dirty. It seems the floor never clean or mop. The towel holder wasn't sturdy and keeps falling off. Some food was too salty.
Commentaires de Gestion de l’hôtel
24 juin 2024 par TPH TEAM, Gestion de l’hôtel
Inspiring day Mr. Richie. Thank you for taking the time to share your experience and for choosing to stay with us. We truly appreciate your feedback as it helps us improve our services and facilities. I am sorry to learn that certain aspects of your stay did not meet your expectations, particularly the condition of your room, food and some facilities. We sincerely apologize for the inconvenience caused. Your comments have been shared with our F&B, maintenance, and housekeeping teams to ensure these issues are addressed promptly. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.
