Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2022 sur Expedia
par un voyageur
Publié le 1 oct. 2024 sur Expedia
I checked in the hotel at 4pm per policy, although the only problem was that my room was not ready, I had to wait an additional 45 minutes.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Long, Gestion de l’hôtel
Reyna,On behalf of the staff here, I do apologize that you had such a negative experience at check in. I encourage to please reach out to us and we can discuss how to make your next stay with us more positive. Thank you and we look forward to hearing from you.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Nathan,Please accept my apologies for not being able to provide you with a 5 star experience. Please contact us at your earliest convenience so we can discuss the areas that need improving and allow us the chance to provide you with a much more pleasant experience with us.
par un voyageur
Family visiting
Publié le 30 sept. 2024 sur HotelsVisiting family
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Molly, I am pleased that we were able to provide you with the kind of service to warrant such a score.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Brian,Thank you very much for this score.
par un voyageur de Sequim
Publié le 26 sept. 2024 sur Expedia
It was a nice rest stop after a hard day.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Paul,Thank you for taking the time to rate your experience with us.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Erica, Thank you for taking this time to score us this high.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Sarah,Thank you for your time in posting your review. Please, if there is anything that we can improve upon, just let us know by contacting us. Thank you again.
par un voyageur
Pleased
Publié le 17 sept. 2024 sur HotelsCheck in was a little rough. We arrived at check in around 8pm and I was told I reservation (when she finally found it) had been cancelled. She couldn’t tell me why, or who cancelled it. It took about 20 minutes to get things figured out and she was able to reinstate our reservation. The room was fine, not quite as spacious as I expected based on description but it worked for us. The tiny tiny bathroom was a little disappointing with 6 people in our room but we managed. The breakfast downstairs was 10/10. And the kids loved the pool however the hot tub was not working which was disappointing to my husband and I. The hotel could really use some updating but all and all it was a good place to stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Tracy,Thank you very much for such an honest review of your exprience here. We are continually striving to improve the facilities and sincere reviews like yours allow us to see what areas we are lacking in. So again, thank you and we look forward to providing you with a flawless stay.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par long, Gestion de l’hôtel
Ashley,Thank you for such high marks and we look forward to having you with us again.
