Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Very disappointed.. amenities were closed. Many many ants in the bathroom and somehow a few in the bed. Not a pleasant experience overall.. balcony and view was amazing and size of room.
par un voyageur
Publié le 1 août 2024 sur Expedia
We paid for a lake view, and we barely got one; Mostly tree covered. The cable did not work from the moment we arrived until we left 4 days later. We asked about it when we arrived (and several other times) and no one ever followed up with us about it. The WiFi is awful. The AC is not good. The jacuzzi was closed. The restaurant was closed. The pool bar was closed. I know it’s not peak season, but these things should not be in the listing when people book. And there were ants everywhere, as well as some fleas. Two stars simply because the staff was very kind.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
great views but felt the room could have been cleaned better. wasn't dirty, just didn't feel like it was really cleaned from the previous person. bed was not very comfy. our room was quite a far walk but staff would drive you via golf cart if they were available. very dated in the rooms but everything was functional. our room did not have any toilet paper, soap, etc, but staff was able to bring us some immediately. not a bad stay but not sure if i would stay there again.
par un voyageur
Publié le 23 mai 2024 sur Hotels
par un voyageur
Publié le 11 mai 2024 sur Expedia
Nice staff and location.
par un voyageur
Publié le 11 mars 2024 sur Hotels
need to improve the bed sheet, must have microwave
par un voyageur
Publié le 5 mars 2024 sur Hotels
No office or official reception. Made you wait very long to check-out and return your deposit. Bathroom sink leaks. Not enough chair for four guests at balcony. Creepy maintenance person - accidentally caught person by entrance door for whatever reason.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Love the speed of the internet! The shower was great! Beautiful view of Taal Lake! A bit dated though but still wonderful resort to unwind!
Commentaires de Gestion de l’hôtel
16 févr. 2024 par ERH, Gestion de l’hôtel
Dear Ms. Lilibeth,Thank you for taking time to review your stay with us. We are glad to hear that you enjoyed your stay with us just as our entire hotel staff enjoyed catering to your needs. We hope to see you again soon.
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Staffs are scared to talk to guests
