Note fondée sur 58 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Hotel with fantastic location

Publié le 8 sept. 2024 sur Hotels
Their services, rooms and location are satisfactory. Given that it is my husband’s birthday, I appreciate the cakes and greetings from the hotel particularly the card with signatory of the general manager. Unfortunately, when we booked our accommodation, it was indicated that I requested birthday balloons and cake (we’ll just pay the additional) but only the cake was present! I hope that next time, they work better.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the towel and breakfast menu. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5 sur 5
par un voyageur de Jacksonville

Publié le 7 août 2024 sur Expedia
Clean and nice size of room. Highly recommend this hotel. Nice staff especially Karizza on the front desk.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words towards our room. It's heartwarming to hear that the staff, especially Karizza, made you feel so welcome during your visit. Thank you for sharing your positive feedback! We look forward to welcoming you back really soon.
5 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
Very nice room, affordable and clean. Could use more breakfast variants but overall its a very nice stay.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words. We look forward to welcoming you back here at Tagaytay.
4 sur 5
par un voyageur

Publié le 10 juill. 2024 sur Expedia
We enjoyed the views from our room. It was a clean, welcoming, and highly professional environment. We enjoyed the buffet breakfast.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Hotel Casiana Tagaytay. It is always a pleasure to receive positive feedback from our guest. We will definitely share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.
5 sur 5
par un voyageur de Bakersfield

Publié le 25 juin 2024 sur Expedia
the staff is so accommodating, the room and the entire hotel is very clean.. the prices is very reasonable.. the only thing we need in the room is the safe box and and the hair dryer which is very common in the hotel
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to learn about the shortcomings you experienced. We take these matters seriously, and we will address them to ensure a more comfortable and enjoyable stay for all our guests and prevent any future occurrences. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
1 sur 5
par un voyageur de FPO

Publié le 15 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take these matters seriously, and we will address them to ensure a more comfortable and enjoyable stay for all our guests and prevent any future occurrences. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We hope that you will give us the opportunity to better serve you in the future.
5 sur 5
par un voyageur

Publié le 10 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for the perfect rating! Till next time
4 sur 5
par un voyageur

Publié le 30 avr. 2024 sur Expedia
Very Good.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for choosing Hotel Casiana! We look forward to hosting you soon!
3 sur 5
par un voyageur

Publié le 28 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for choosing Hotel Casiana! We look forward to hosting you soon!
5 sur 5
par un voyageur

Publié le 25 avr. 2024 sur Expedia
Comfortable stay
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Casiana, Gestion de l’hôtel
Thank you for your nice words towards us and for the perfect rating! Till next time