Note fondée sur 248 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
It was a pleasant stay. If there was any thing that i didn’t care for it were the pillows. Not use to five pillows. Even that wasn’t bad. Indifferent is a better term.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Leo, thank you for sharing your experience! We’re glad to hear you had a pleasant stay overall. We appreciate your feedback regarding the pillows and will consider it. If there’s anything else you’d like to share or if you plan to stay with us again, please let us know how we can make your next visit even better!Best Regards,Customer Care Team
par un voyageur de Missoula
Publié le 4 oct. 2024 sur Expedia
It wasn't very clean, the shower didn't work very good.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Kimberlie, thank you for your feedback. We apologize for the cleanliness issues and the shower not functioning properly during your stay. Your comments are valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure a better experience for future guests. We hope to have the opportunity to serve you better in the future.Best Regards,Customer Care Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Close to Walmart, Starbucks and McDonald’s
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Darci, thank you for your feedback! We're glad you appreciated our convenient location near Walmart, Starbucks, and McDonald’s. We strive to make your stay as comfortable as possible and hope to see you again soon!Best Regards,Customer Care Team
par un voyageur
Love Best Western
Publié le 26 sept. 2024 sur HotelsWe always love staying at Best Western Hotels and this was no exception. I have bursitis and find the beds so comfortable. Room was clean and well appointed and breakfast was very good! Staff here was pretty good.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Karen, thank you for your wonderful feedback! We’re thrilled to hear that you had a comfortable stay and that our beds were able to accommodate your needs, especially with your bursitis. It's great to know you enjoyed our clean rooms and the breakfast we offer. We truly appreciate your kind words about our staff, and we look forward to welcoming you back to Best Western for another enjoyable stay!Best Regards,Customer Care Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This property was very clean! The room, pool, fitness room, and breakfast area was all so clean starting from the lobby! Our room had cute little details to!
All staff from from front desk check in to next morning cleaning crew to front desk check out was all so nice and ladies so sweet!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Ashley, thank you for your wonderful review! We're thrilled to hear that you found our property exceptionally clean and appreciated the cute details in your room. It’s fantastic to know that our staff provided you with such friendly service from check-in to check-out. We look forward to welcoming you back for another delightful stay!Best Regards,Customer Care Team
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Check in was an hr. late. I was promised an early check in. That never happened. I request to speak with a manager. That never happened. Staff was incompetent. I will never stay at with this hotel organization ever again.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Jody, we sincerely apologize for the inconvenience you experienced with the delayed check-in, lack of communication, and overall service. This is not the standard we strive for, and we regret that we fell short during your stay. We are addressing these issues with our team to ensure improvements in both service and communication. Your feedback is crucial to us, and we hope to have the opportunity to make things right in the future.Best Regards,Customer Care Team
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Barbara, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Joe, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great location and property
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Glen, thank you for your positive feedback on our location and property. We’re delighted to hear you had a great experience. We look forward to welcoming you back and providing another excellent stay. If you have any additional needs or comments, please feel free to reach out.Best Regards,Customer Care Team
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Lora, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team
