Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fun cabin with nice outdoor area
Publié le 9 oct. 2024 sur HomeAwayThe cabin is great and we would definitely recommend. The pros: spacious, clean, great deck with hot tub that has easy top lift, surrounded by pines, great view of golf course, fun games in loft, nice beds upstairs. The cons: microwave did not work, the deck was covered thick with pine needles that we had to sweep, the fire pit did not have a cover but we found it later on the side of the house so we put it on the fire pit, the downstairs bed is uncomfortable and noisy.
Overall it was just what we wanted and just as described.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par VrboOwner, Gestion de l’hôtel
Kimber, thank you for sharing your positive experience! We're so pleased our cabin was a perfect fit and you enjoyed your stay. That said, we apologize for the issues you encountered and shared your comments with the local manager. They assured us that a new microwave and outlet were installed and we regret any inconvenience. As the home is situated under several pine trees, needles fall consistently and despite regular cleanings, it's challenging to keep the deck clear. The homeowner provides a push broom for guests to use, should they need it during their stay. Our team will make sure the fire pit cover is properly placed for future stays and we thank you for sharing your feedback. We enjoyed having you as our guest and hope to host you again.
par un voyageur
Great property in Truckee
Publié le 20 juin 2024 sur HomeAwayThis is a great property in Truckee. The house was clean and the listing was accurate. Check in and check out were very easy. The house was a good size for our family of 6 and a good central location for the activities we had planned (river rafting, Tahoe hikes, etc.) The back deck with the hot tub surrounded by the pine trees was fantastic and got a lot of use.
Overall, the house is well appointed, but there are a few smaller items that could be changed to make this property even better. Some small upgrades to kitchen supplies (needs newer utensils, steak knives, mixing bowls) would make a big difference. Plastic glasses should be provided for use in the hot tub and there should be a lock on the upstairs bathroom door. Otherwise this is a great property and we would definitely consider staying again.
par un voyageur
Cute property
Publié le 28 avr. 2024 sur HomeAwayLovely smaller sized house with a great location
close to Truckee. Much enjoyed the hot tub, air hockey table and pool table. I would bring your own condiments for cooking (no salt to be found) and your own shampoo and conditioner (only tiny packets of powder versions are provided). Otherwise the other issues people mentioned didn't bother us (no locks on door, etc). Enjoyed the house and would rebook this property if available.
par un voyageur
Great family ski house!
Publié le 25 févr. 2024 sur HomeAwayWe had a wonderful time at the Acorn House. The pool / ping pong table was a hit with the kids. The sunny deck and hot tub was a lovely way to relax after a day of skiing. Overall it was a great stay!
par un voyageur
Weekend stay
Publié le 13 févr. 2024 sur HomeAwayProperty was in a great location, right off the golf course. Close to ski areas and swimming pools and gym. Hot tub was great. Place was clean, plenty of towels. Beds were comfortable, However, kitchen items such as knives, pots, paper products were sub-par for this type of property and cost. Also, the outside, bear-proof garbage storage was full, so we could not remove garbage to the outside. Perhaps pick up company missed a run. These are minor fixes.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi John. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur de San Francisco
Iconic Mountain Getaway
Publié le 3 janv. 2024 sur HomeAwayClean, well laid-out mountain getaway that met all of our vacation rental goals including fireplace and hot tub. It was well stocked with quality cooking tools and basic supplies which we greatly appreciated. It had endless entertainment options for kids of all ages, also greatly appreciated. Though the larger beds were not the most comfortable this house remains a fabulous find, especially for families.
par un voyageur de Danville, CA
Great cozy cabin
Publié le 4 déc. 2023 sur HomeAwayClean- well stocked with lots of amenities. Comfy and quiet. Game table was fun.
par un voyageur
Almost Perfect Stay!
Publié le 26 nov. 2023 sur HomeAwayLoved our stay at this cabin. Place had everything we needed: shampoo, soap, pots, pans, utensils, dishes, glasses, toaster, coffee maker, seasonings, necessities like oil, sugar and even filtered water. Dishwasher and washer both also had soap.
We’re a family of four so there was more than enough space, beds and towels.
What we enjoyed:
- The pool/air hockey/ping-pong table. This gave us lots of entertainment for hours.
- The hot tub. Used it out first night only because although it was nice on a cold night, water was just warm and not hot.
- The pickleball court in the Clubhouse. They actually closed the courts for the season but since we brought our own equipment, they let us use the two courts.
- Warmth. The cabin heating system worked well. At times it was actually too hot so we had to turn it way down at night.
- Fireplace. The cabin provided the firewood so we used it our last night. It provided extra heat in the living room.
- Downtown Truckee. We were 10 min away from town.
- VACASA customer service was attentive 24/7
What we did not like:
- The description of the cabin showed a gas grill so we bought meat and vegetables to grill but the grill was in the garage and not setup at all so we just used the stove / oven to cook our Thanksgiving meal.
- The Trout Rec Center was accessible to us but the cost was $20/person per day. This would’ve given us access to the heated pool and gym but since we didn’t need to use either, it was not a big loss.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Arnie, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We look forward to welcoming you back for another wonderful getaway in the future!
par un voyageur
Great Tahoe-Donner getaway
Publié le 8 juill. 2023 sur HomeAwayLoved the hot tub and combination pool/air hockey/table tennis table!
par un voyageur
Wonderful stay
Publié le 21 mars 2022 sur HomeAwayThis house was so wonderful for a family, very cozy and magical. We really enjoyed our stay.
