Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2021 sur Expedia
I would stay again, except I would not want the same room. From inside, it opened out to a huge tree! No staff on site. Room was clean, although the bathroom sink clogged up our first day there.
Overall, no worries. I would recommend.
Commentaires de Gestion de l’hôtel
7 avr. 2021 par Front Desk, Gestion de l’hôtel
Thank you for the feedback! Many repeat guests request the "tree room" with the giant Cedar right outside! We apologize for the inconvenience, and please do let us know if you have any issues while staying that we can tend to right away. We have staff on-site 24 hours a day for any guest assistance. ;)
par un voyageur de Sunnyvale
Publié le 26 nov. 2020 sur Expedia
I love this hotel very much. This place is clean and quiet there is bbq place children’s playground. Walk to the beach.
Last time I lived there I left my switch and glasses. I called and they found it, saved for me. Since I cannot came back, they even mailed to me for free.
what a nice place and nice people they are
Commentaires de Gestion de l’hôtel
4 janv. 2021 par Front Desk, Gestion de l’hôtel
Thank you so much Eva! We cannot wait to host you again!
par un voyageur
Publié le 24 oct. 2020 sur Expedia
g location. not so good, hard to get in contact with phone number given
par un voyageur de San jose
Publié le 11 oct. 2020 sur Expedia
Very nice place to stay, nice view clean, close to the beach
par un voyageur de Bay Area
Publié le 29 sept. 2020 sur Expedia
Enjoyed our stay. Check-in during pandemic was simple and easy with email and text communications. Same for checkout! We had everything in the room except for daily cleaning which we already knew couldn’t happen during pandemic.
Only thing is that our room was fairly colors to street and you can definitely hear the traffic. Other than that a great place for the $$
Commentaires de Gestion de l’hôtel
29 sept. 2020 par Front Desk, Gestion de l’hôtel
Thank you Jean!
par un voyageur
overpriced
Publié le 14 sept. 2020 sur HotelsNo ice, wouldn’t answer the phone, overpriced
Commentaires de Gestion de l’hôtel
16 sept. 2020 par Front Desk, Gestion de l’hôtel
Hello Mike!
Thank you for your feedback! We are very sorry that you were not happy with your stay. Your reservation was booked the day of arrival, in our last available room, on a very busy weekend in Tahoe. Our prices were the lowest advertised on the North Shore.
We checked our phone system, and we did not have a missed call from, and we have staff 24-hours a day handling the phone system.
We appreciate your feedback, and we do hope that this is not a reflection of our staff asking you to leave at 1:00PM, when check-out was 11:00AM. We also then found your laptop left in the room, and promptly called you before you drove too far.
Our goal is to provide a great experience for our guests, and we are very sorry that you were not satisfied.
Thank you for the feedback!
par un voyageur
Business Trip
Publié le 7 sept. 2020 sur HotelsLove what they have done with the out door games/grilling and fire pits. Pool was also clean and nice. The room was standard fair. Nothing to fancy but very clean and the bed was comfortable. Definitely put the fan in the window at night so it doesn't get to hot. No AC in the room.
We had a great time though and enjoyed the hotel!
Commentaires de Gestion de l’hôtel
16 sept. 2020 par Front Desk, Gestion de l’hôtel
Thank you so much Vincent! You were a pleasure to host, and are welcome back again, anytime!
par un voyageur
Meh
Publié le 31 août 2020 sur HotelsPros:
- Central location near King's Beach and the lake.
- Very clean.
Cons:
- Room was consistently too hot despite having heat set to off.
- Room only had black-out curtains, so if you wanted natural light during the day you had to open the curtains and forgo your privacy (note our room was in front of parking spots and the main road).
- Uncomfortable beds.
- High price for what is little more than a motel (but maybe that's just Tahoe for you).
par un voyageur
Publié le 31 août 2020 sur Hotels
Great location and they have done awesome job with the grounds! Rooms were fine.
par un voyageur
Publié le 30 août 2020 sur Expedia
