Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Anniversary Stay
Publié le 27 avr. 2024 sur HomeAwayUpon arrival we knew we’d be in for a fabulous relaxing week. We stayed for 4 days. Our kids stayed busy playing on the lake, kayaking, and skipping rocks. When it rained too heavily we took our fun inside and played a few games we brought with and discovered games in the tv stand as well! The inside of the cabin is beautiful and has such charm. The outside could use a little updating and attention, but if you like the rustic then this is for you. It was nice and quiet for most of our stay. The extra blankets and sheets were a nice touch for when it got cold at night. Overall we had a lot of fun and were happy with our stay!
par un voyageur
Pics can be deceiving!
Publié le 2 sept. 2023 sur HomeAwayHouse was not clean, the bedding was disgusting and TV’s didn’t work in the bedrooms.
I have pics if you are interested.
Jan Phillips
Commentaires de Gestion de l’hôtel
4 sept. 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Weekend Fun
Publié le 30 juill. 2023 sur HomeAwayGreat lil spot with spacious room. Loved the deck and lake access. Our kids really enjoyed the paddle boat. We would definitely book again.
par un voyageur
Great place
Publié le 2 juin 2023 sur HomeAwayNicely maintained
par un voyageur
Not like it looks on the web site
Publié le 7 mai 2023 sur HomeAwayIt was messy,animal hair every where. Treterous hike to the so called private beach. No kayaks. Very dark and cold even with windows open. The king bed was very lumpy. Would not recommend this place to anyone. Slipped on the slimy deck and broke my toe....
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Jennifer, we are so sorry you experienced issues that kept you from enjoying your time with us. We apologize for the cleanliness details that were missed and want you to know you could have reported this during your stay and the local team would have been happy to assist. Our local manager assured us that the kayaks are being replaced and the deck has been checked and is in good order. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
False Advertisement
Publié le 24 mars 2023 sur HomeAwayAt first impression, it appeared to be neat and tidy. After staying there for a few hours we noticed blankets were dirty. The king size bed appears to be 20 years old and they should really invest in a new one. There was hair on some of the blankets and not dog hair, long gray human hair. The kitchen drain was clogged with built up food. There were no lids for any pans to cook. The rice cooker lid looked disgusting, and still had dried rice in it. There were 3 types of salt but no pepper. The TV in the second bedroom did not have a remote, and was not connected to the streaming services. The living room TV lost connection often. The kayaks were missing, there were none. The paddleboat was filled with water, which we could not empty, it was totally useless and disabled. It seems like this place depends on other guests to leave products there for the next guest and the management is not providing the essentials. For this price I would’ve stayed at a nice hotel or retreat. I was trying to celebrate my son’s birthday which I haven’t done in five years, and was very disappointed. I am very disappointed in the response from the management company, who did not respond to me at all the second day we were there asking about the kayaks. The phone number goes straight to voicemail, which is not even set up, that is very unprofessional.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Cynthia, for your feedback! We sincerely apologize for the issues you experienced during your time with us. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Clean, cozy with view - a few challenges
Publié le 23 mars 2023 sur HomeAwayThe cabin was as listed: cozy and clean. Drawback for older people were 5-8 steps without a railing...railing on path only. Advertised as sleeping 8, but only 2 bedrooms, so others have to use the main room...might be a problem for some if not family. Winter time: need to use wood stove (2 good heaters didn't do much) Wood was provided, but it was too huge to START a fire-small hatchet there, but way to small to cut those hunks. And we could find no matches or stick starter. One of our group lived only 1/2 hr away and went home to get kindling and stick starter so we were very toasty, but w/o her we'd have been cold. Nice view of the lake! Kitchen well equipped, but the tiles were coming up and easy to trip over. We did have a good time, after getting over those few hurdles, but they were important enough to really consider before booking.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Judy. Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible and we are so sorry that there are some lapses during your stay. We appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon.
par un voyageur
Weekend stay
Publié le 19 mars 2023 sur HomeAwayThis is a beautiful property. The view of the lake is amazing!
par un voyageur
Mid week getaway
Publié le 6 janv. 2023 sur HomeAwayPerfectly thought out little cabin nested above an accessible lake with options to enjoy the lake itself. Quiet little community with sweet views and seeing all the wild rhododendron bushes was an added treat!
par un voyageur
Weekend Stay
Publié le 8 nov. 2022 sur HomeAwayVery nice property with many amenities. Being the beginning of the fall, it would have been nice if there was some more firewood available. We had a great weekend at the property. Thank you
