It was a very unpleasant experience we had in Taiwan. On google map, the hotel is listed as a 4-star hotel. However, the entrance of the hotel is very hard to find, and it is sharing entrance with a shopping mall. There is no clear sign of the hotel entrance. The front desk is very small and there is no even one couch to sit on. 4-star?? very odd. The parking garage is in basement, and it has all these oily metal chains dangling down from the ceiling, why?? The parking space is very small, and cars need to squeeze in and hard to get out. What is even worse was there was some sort of electrical noise constantly on the guest room floor. It felt very disturbing. We booked for two nights. But our parents couldn't stand the noice, so we had to find another hotel on the first day. When I returned key to hotel front desk and told them reason why we couldn't stay, I was told that they would not be able to refund the first night. That would be ok. What's even disappointing was later hotel denied that they said they could refund us for the second night. They decided to charge us two full nights even we didn't stay single night. It was a very disappointing experience for us in Taiwan. It was a shame since I had such a good impression of Taiwan before I visited there.