Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Ms.Eduardo:Thank you for your review. Your feedback is a valuable source of motivation for us to improve.We will continue to strive for excellence and make necessary enhancements. We hope to have the opportunity to serve you again in the future.Kind regards.
par un voyageur
Publié le 22 oct. 2024 sur Hotels
환경정책 때문인지 1층에서 칫솔세트를 받을 수 있습니다.
큰 수건 두 개와 나머지는 세면대용 수건이라 좀 부족할 수 있습니다. 방 사이즈는 번화가에 있는거를 고려하면 적당한 사이즈 입니다.
방음도 잘 되는것같고 조식은 맛있지는 않지만 일정시작전에 배 채우는 용도로는 적당합니다.
직원분들이 너무나도 친절하셔서 기억에 남네요
Commentaires de Gestion de l’hôtel
24 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Mr./Ms. Jeen soo:Thank you for your thoughtful review. We’re glad to hear that our eco-friendly policy regarding the toothbrush set was well received, and that you found the room size appropriate considering our central location. We apologize if the towel supply didn’t fully meet your needs, and we’ll keep this feedback in mind for future improvements. It’s great to know that the soundproofing worked well for you, and while our breakfast may not have been perfect, we’re happy it was sufficient to start your day. Most importantly, we’re thrilled that our staff’s friendliness left a lasting impression. We look forward to welcoming you back.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Stayed as a family with young kids. Very well located hotel in ximending. Staff were very helpful and friendly. Would stay again. Only downside is the proximity to the main road and road noise can be heard at night or early morning.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Mr. Teck Meng Lawrence:Thank you for your kind feedback. We’re pleased to hear that you and your family had an enjoyable stay and that our location in Ximending, as well as the helpfulness of our staff, met your expectations. We understand that the road noise was a bit of a drawback, and we sincerely apologize for any inconvenience it caused. We truly appreciate your understanding and will look into ways to minimize the impact for future stays. We look forward to welcoming you and your family back again.Warm regards,
par un voyageur
Publié le 22 oct. 2024 sur Expedia
The staff was very kind! Our hotel room was clean and they provided complimentary drinks as well. The area around the hotel is super convenient for tourists. You have easy access to various restaurants, food stalls, and shops. There’s always people in the area no matter what, so you feel safe going out anytime of day. Highly recommend for first-timers in Taipei.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Ms. Vanessa:Thank you for sharing such a wonderful review. We’re delighted to hear that you found our staff kind and that you enjoyed the cleanliness of your room, along with the complimentary drinks. It’s great to know that our convenient location added to your experience, providing easy access to local attractions and making you feel safe at all times. Your recommendation to first-time visitors in Taipei is greatly appreciated. We hope to welcome you back soon.Best regards.
par un voyageur
Great location, unreasonable staff.
Publié le 21 oct. 2024 sur HotelsFantastic location, average hotel. Rooms are small, bathroom is small, bed is firm. The shower ceiling is 6ft high, so if you're taller that 6 ft you will need a different hotel. Overall though, the biggest downside is the poor service. The staff here is friendly but extremely rigid to the point of being unreasonable. In particular, they would not allow any flexibility of checkout time without paying an absurd fee (ex. pay for half night fee if you want to check out a minute after 11am).
Commentaires de Gestion de l’hôtel
24 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Mr.Frankie:Thank you for your valuable feedback. We will continue to improve and provide our guests with an even better stay experience. Regarding the inflexible late check-out fee mentioned in your review, we regret that despite offering a half-hour late check-out on the day of your departure, it still did not meet your expectations.Once again, thank you for your valuable input, and we wish you a wonderful day.Best regards.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Just left Taipei, and had a fantastic albeit short 3 night stay at Westgate. First, location is fantastic. Not only are you right across the street from the MRT, you're right on the edge of a very popular area full of restaurants, bars, and nightlife. With that said, the location is definitely not for everyone due to the large crowds. Because the hotel is on the edge of it, we never found it to be a problem, and the location suited us great for our trip. It's also amazingly easy to find as the instant you walk out of the MRT stop, you can see it, provided you pick the right exit. The hotel's website tells you the best route though.
Some of the inclusions during our stay were breakfast, a couple of pineapple cake cookies, and some little keychains with the mascot of the hotel on a pillow, plus a couple of small cans of pop (Coke and Sprite). The breakfast changed slightly each morning, but was surprisingly good, and encompassed a lot of variety, with everything from eggs with toast and bacon to fruit and cakes along with random asian vegetables, steamed buns, congee, and fried chicken.
The service was wonderful, the staff always trying their best to help, whether with directions, opening the doors, or anything you might need in the room.
The room itself was spacious for an asian country, with amazing water pressure in the shower,
I don't have anything negative to say about this hotel, and will be back if I visit Taipei again!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Mr. Chang,We are incredibly grateful for your thoughtful and detailed review! It brings us so much joy to know that you had a fantastic stay with us at Westgate, even if it was just for a short 3-night visit. We’re thrilled that our prime location, right by the MRT and near the vibrant dining and nightlife areas, suited your trip perfectly. We understand the lively neighborhood might not be for everyone, but we're glad it added to your overall experience.It’s wonderful to hear you enjoyed our breakfast variety, the thoughtful touches like pineapple cake cookies and our little mascot keychain. We're especially pleased that you found our team’s service warm and helpful throughout your stay. Thank you for highlighting the comfort and spaciousness of your room, as well as the shower’s excellent water pressure!We truly appreciate your kind words, and we can’t wait to welcome you back to Westgate whenever you visit Taipei again!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Ms. Jin,Thank you for your review. Your feedback is a valuable source of motivation for us to improve.We will continue to strive for excellence and make necessary enhancements. We hope to have the opportunity to serve you again in the future.Kind regards.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Ms. Han,Thank you for your review. Your feedback is a valuable source of motivation for us to improve.We will continue to strive for excellence and make necessary enhancements. We hope to have the opportunity to serve you again in the future.Kind regards.
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Mr./Ms. Jun Ho,Thank you for your review. Your feedback is a valuable source of motivation for us to improve.We will continue to strive for excellence and make necessary enhancements. We hope to have the opportunity to serve you again in the future.Kind regards.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Check-in was super fast. The staff are very helpful and friendly. Subway is nearby.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par WESTGATE Hotel 永安棧, Gestion de l’hôtel
Dear Mr./Ms. Khim:Thank you for choosing to stay with us and for taking the time to share your wonderful feedback! We are delighted to hear that you were pleased with our quick check-in process and found our staff helpful and friendly. Our team strives to provide warm and professional service to ensure every guest feels at home.We're also glad to know that you appreciated the convenience of our location near the subway. We look forward to welcoming you back in the near future and continuing to offer you an excellent stay.Wishing you a great day ahead.Warm regards,
