Ratings based on 130 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
74% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jul. 24, 2023 on Expedia
Beautiful area with nice meals and friendly staffs
4 out of 5
by A traveller

A comfortable night stay

Posted Jan. 8, 2020 on Hotels
Upon arrival to the hotel, staff were patiently waiting at the entrance building, greeting guests and go all the way to our car at the car park to help with the bags. The hotel has good English speaking staff. This makes our stay even more pleasant as the staff was able to explain the Japanese meals in details during dinner. The room was comfortable for a night stay. Although the onsen is quite small, it was still comfortable for a good hot bath during a cold winter night.
Comment from Hotel Management
Feb. 23, 2020 by Ryu resort and Spa, Hotel Management
Thank you for staying at Ryu resort and Spa. We are happy that you are satisfied with staff, meal, and hot spring. We always try to do our best for the guests. Please feel free to contact us if you have any request. It would be great if we can meet again in the near future.
5 out of 5
by A traveller

Lovely staffs!

Posted Jan. 8, 2020 on Hotels
The hotel is lovely. The staff is nice and friendly! This is an excellent experience!
Comment from Hotel Management
Feb. 23, 2020 by Ryu resort and Spa, Hotel Management
Thank you for staying at Ryu resort and Spa. We are happy that you are satisfied with service and meal. Please feel free to contact us if you have any request. It would be great if we can meet again in the near future.
5 out of 5
by A traveller

Wonderful get away at Ryu Resort and Spa

Posted Dec. 26, 2019 on Hotels
Very good service from reception to dining restaurant staff, all very helpful and friendly. The room is cozy and very clean. Would come back to stay here again.
Comment from Hotel Management
Feb. 23, 2020 by Ryu Resort and Spa, Hotel Management
Thank you for staying at Ryu Resort and Spa. We are really happy that you were satified with service of staff and room. We always try to do our best for the guests. We are looking forward to see you again in the near future.
4 out of 5
by A traveller from Jakarta

Posted Oct. 11, 2019 on Expedia
Old interior
Comment from Hotel Management
Feb. 28, 2020 by Eri Kanamori, Hotel Management
Hello, Thank you for sharing you experience! We have been done with renovation of unit bath the end of last year, and we keep working on renewing hotel facilities. If you have an opportunity to visit Japan next time, we would like you to stay again. Kind regards,
5 out of 5
by A traveller

Posted Jul. 30, 2019 on Expedia
The staff are very friendly, they make you feel at home. The place is somewhere in the mountains. It is peaceful and quiet. A good place to relax especially in the open area hotspring.
4 out of 5
by A traveller from Berlin

Mixed feelings

Posted Nov. 4, 2018 on Hotels
This is a good resort for winter skiers. It has a very good Onsen. In autumn there is little to do. The hotel does not even have a coffee shop. The neighbourhood is deserted with no restaurants close by and only a couple within 5 km. Dinner is Japanese very good with a variety of menus for 3 days running. Would go there again if there was snow.
4 out of 5
by A traveller

Hida beef under snow!

Posted Apr. 2, 2018 on Hotels
Staff was very friendly to check where we were so that we wouldn’t miss our delicious dinner. Hida beef was magnificent & also the rest of the food (served in the format of half buffet). Located in the middle of a mountain in Takayama, so if you prefer the quietness, you should spend somet time here! And we were lucky enough to still see snow falling down
4 out of 5
Recommended
for Getaway With Friends
by A traveller

Posted Jan. 24, 2018 on Hotels
Quiet, Clean and very nice and and polite staff.
5 out of 5
by Catherine

This traveller left a rating score only Posted Jan. 1, 2018 on Hotels