Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel tranquille
Publié le 4 déc. 2017 sur Expedia
Pour : L'espace et le calme
Contre : LE SERVICE, LA PROPRETÉ LES EQUIPEMENTS LA WIFI
Le séjour s'est bien passé.
Juste l'hôtel est un peu loin de tout, mais j'ai apprécié le calme et la tranquillité du lieu.
Pas satisfait en revanche au niveau du personnel qui certes est accueillant mais pas assez nombreux pour repondre aux demandes: exemples le menage n'a jamais ete fait de toute la semaine, il à fallut demander les serviettes de toilette (absentes à notre arrivée)
les draps etaient troués il a fallu plus de 2 jours pour qu'on nous les change...plein de petit details comme ça.
Et en plus soi-disant le petit déjeuner est inclus..mais juste pour un café et quelques trnches de pain avec bien souvent rien à mettre dessus...pas cool !
Commentaires de Gestion de l’hôtel
31 janv. 2018 par Manuel, Gestion de l’hôtel
Hi Thank you for the feedback. I am sorry if I cannot say something because I do not understand french.
Thanks a lot,
Manora
par un voyageur
Publié le 22 déc. 2023 sur Expedia
par un voyageur
Publié le 11 nov. 2023 sur Hotels
par un voyageur
Publié le 15 mai 2023 sur Expedia
Good size rooms, cold aircon, hot shower, nice outdoor garden areas to relax in. Laundry and convenience store next door and 10 mins on a E-tricycle to Ro
par un voyageur
quiet safe stay
Publié le 7 oct. 2019 sur HotelsIt was a nice quiet stay and staff was alwayas kind and helpful, location is good, it needs only some reovation in the furniture.-..
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Manuel, Gestion de l’hôtel
Thanks a lot for your review. Yes we are in progress with upgrading of furnitures.
par un voyageur
Publié le 2 sept. 2019 sur Expedia
IT'S ALMOST LIKE HOME.
Commentaires de Gestion de l’hôtel
3 sept. 2019 par Manuel, Gestion de l’hôtel
Thanks a lot for your review
par un voyageur
Feel at home <3
Publié le 26 févr. 2019 sur HotelsThough we haven't see any security guard in the place, we are thankful that we are still safe and sound. The staff are so nice and accommodating. We just really feel that we are at home. 'til next time! :)
Commentaires de Gestion de l’hôtel
27 févr. 2019 par Manuel, Gestion de l’hôtel
Hi Glyza,
Reviews like yours warm our hearts.
Thank you,
Manuel
par un voyageur
Publié le 21 janv. 2019 sur Hotels
Small room nice employees,good area for travel,simple free breakfast,nice bathroom.water cooler close to the room.
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Manuel, Gestion de l’hôtel
Thanks for the review.Very much appreciated
par un voyageur
Manora some good some bad
Publié le 24 déc. 2018 sur HotelsManora is a decent place to stay, with an outstanding helpful and friendly staff.
The good: Jerome and Danny and the staff are great.
The air conditioning is very good. Unit in each room.
The beds are comfortable, and I'm tall 6'3"
The owner was accommodating, allowing us to check in early and switch rooms mid stay.
Microwave, fridge, stove and television very good.
The Bad: No security, Manora has a gate that is never closed and no security guard.
The pots and pans were old and appeared dirty, I would never use... we bought our own to use during stay.
The unit was not clean, we wiped and cleaned everything from the table to the light switches as most everything was not clean.
Overall some things great, some not so much. I love the staff, but would not stay again unless the security issue was resolved.
Commentaires de Gestion de l’hôtel
28 déc. 2018 par Manuel, Gestion de l’hôtel
Thanks a lot for your review. Some issues such as the cleaning is an eye opener. We will take some immediate action on this. With regards to security, we are in the process of negotiating a replacement guard from a different security agency. We used to have a guard,but sacked them due to offenses.
par un voyageur de Australia
Publié le 26 mai 2018 sur Wotif
There were a few minor disappointments.
Kitchen tap had to be turned off under the sink to prevent fast dropping and water wastage. At first I thought the water wasn't flowing and had to pay 60p for a water barrel.
No shower curtain to prevent water spraying out onto the floor and no bath mat, so stepping out onto a slippery wet floor was dangerous. On asking for a bath may told "no bath mats left"
No towel replacements in the 4 nights 5 days.
Shower cubicle desperately needs mould cleaned from tile joints.
The on demand shower water heater was virtually useless as the water supply to it has been adjusted so low as to starve it. These units MUST have a sufficient water flow in order to work reliably. The downstairs shower had a beautiful water flow but no water heater.
Little staff presence at the reception counter which also served as the breakfast area, so never availed of complimentary breakfast.
No address provided on booking sheets. Motor cab drivers had great difficulty finding the place.
Recommendation: staff should stay in the units themselves periodically and furnish evaluation sheets.
Commentaires de Gestion de l’hôtel
13 juill. 2018 par Manuel, Gestion de l’hôtel
Thanks a lot for the review. Rest assured that something would be done to rectify some of the problems found.
