Ratings based on 920 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from jacksonville
Posted Dec. 9, 2024
Comment from Hotel Management
Dec. 9, 2024 by General Manager, Hotel Management
Dear Geovanni, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Courtyard Tallahassee Downtown/Capitol! Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 30, 2024 on Hotels
The glasses in one you can’t see outside because was so old was dirty impossible to clean.
The plugs and lights is not for that price.
Comment from Hotel Management
Oct. 1, 2024 by General Manager, Hotel Management
Dear Jose, Please accept our apologies for the cleanliness issues you encountered during your visit. We will share your comments with relevant teams so such matters do not happen again. We also regret your disappointment with the price of your visit. We appreciate your patience, and we hope you will give us another chance to host you again. Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 26, 2024 on Expedia
The bed was very comfortable. Cleanliness and the staff was very helpful.
Comment from Hotel Management
Sep. 26, 2024 by General Manager, Hotel Management
Dear Dawn, We are delighted to know you liked our well-maintained property and courteous associates and were pleased with our relaxing beds. Thank you for staying at Courtyard Tallahassee Downtown/Capitol, and we look forward to your next visit.Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 25, 2024 on Expedia
Comment from Hotel Management
Sep. 26, 2024 by General Manager, Hotel Management
Dear Linda, We are thrilled to see your excellent rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Courtyard Tallahassee Downtown/Capitol. Thanks for choosing us for your time in our area; we hope to see you again soon.Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 23, 2024 on Hotels
The room is clean and quiet. The staff were nice. The bed was comfortable. I slept well.
Comment from Hotel Management
Sep. 24, 2024 by General Manager, Hotel Management
Dear Cristina, We are delighted to know you liked our refreshing accommodations, courteous associates, and relaxing beds. It was a pleasure to host you at Courtyard Tallahassee Downtown/Capitol, and we look forward to your next visit. Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 12, 2024 on Hotels
Comment from Hotel Management
Sep. 12, 2024 by General Manager, Hotel Management
Dear Sarah, We are delighted to have exceeded your expectations. Thank you for choosing us and for taking the time to share your high rating; we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city.Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 11, 2024 on Expedia
Courtney at the front desk helped check me in and provided top-notch customer service, which will be staying here again
Comment from Hotel Management
Sep. 12, 2024 by General Manager, Hotel Management
Dear Crystal, It was a pleasure to read your comments about the outstanding hospitality you received from our associates, especially Courtney, and that we exceeded your expectations. We are dedicated to going above and beyond to make each guest's stay exceptional; therefore, we appreciate you recognizing our efforts. Thank you for choosing the Courtyard Tallahassee Downtown/Capitol for your recent stay. We were glad to have you as our guest, and we love knowing you plan to return; we look forward to it.Matthew Hemmerle, General Manager
by A traveller
Posted Sep. 8, 2024 on Hotels
Comment from Hotel Management
Sep. 8, 2024 by Front desk, Hotel Management
Thank you very much. We are glad you enjoyed your stay with us. Hope to see you back soon :)
by A traveller
Posted Sep. 3, 2024 on Expedia
Check was great, the team members at the desk was wonderful!!!
Comment from Hotel Management
Sep. 4, 2024 by General Manager, Hotel Management
Dear Tracey, We are thrilled to know you were pleased with our check-in service and courteous associates. It was a pleasure to host you at Courtyard Tallahassee Downtown/Capitol, and we look forward to your return visit. Matthew Hemmerle, General Manager
by A traveller
Posted Aug. 30, 2024 on Expedia
Wish it would of offered breakfast
Comment from Hotel Management
Aug. 30, 2024 by Markus, Hotel Management
Hello Patricia,thank you so much for your feedback!I am very glad you had an enjoyable stay with us. That is exactly what we are trying to accomplish on a day to day basis and seeing a guest taking the effort to reflect on their time with us is really nice.I am sorry we do not offer breakfast that is already priced in like in a lot of other brands - the Courtyard concept differs in that regard with the bistro and a la carte breakfast versus a self service buffet.I truly hope though that you will consider staying with us should you visit Tallahassee again.We would love to welcome you back! :)Have a great weekendMarkus
