Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,2 Service et personnel
2,7 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Endroit vétuste, pas entretenu et sale
Les chambres sont glauques, bonne literie cependant
Petit dej à revoir !
Quartier sensible !!
par un voyageur
Publié le 7 déc. 2024
The parking was a little inconvenient for the room we were in. Otherwise the property was ok if you are just looking for somewhere to sleep and shower.
Commentaires de Gestion de l’hôtel
8 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We appreciate your comments about the parking inconvenience and are glad to hear the property met your basic needs. We hope to welcome you back for a more enjoyable stay!Sincerely, Hotel Manager
par un voyageur de Kissimmee
Publié le 25 sept. 2024 sur Expedia
Staff was friendly
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear you found our staff friendly. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The room had visible dirt and filth. There were also many cockroaches in the room.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We are truly sorry to hear about the cleanliness issues you experienced during your stay, including the presence of cockroaches. This is not the standard we strive for, and we take your concerns very seriously. We will be investigating this matter thoroughly to ensure it is addressed promptly. Your experience is important to us, and we appreciate you bringing it to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024
Don’t be fooled by the photos or LaQuinta name. It is dirty and run down.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and that you found the property to be dirty and run down. Your comments are concerning, and we take them seriously. We will be investigating these issues to ensure improvements are made. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024
Property looks nothing like the pictures online. Toilet was leaking from behind the tank, yellowed toilet seat, lamps had chipped paint, garbage under the bed. Walls were poorly patched from holes.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We're very sorry to hear that the property did not meet your expectations and that you encountered several maintenance issues. Your feedback regarding the discrepancies between our online photos and the actual condition of the room is concerning, and we will investigate these matters thoroughly. We appreciate your insights as they help us improve.Sincerely, Hotel Manager
par un voyageur de Ashland
Publié le 23 sept. 2024 sur Expedia
I didn’t have high expectations based on all the reviews I read, so it was as expected. Old, rundown property, rusty old bathtub and toilet, tiny roaches. Luckily we didn’t see any bedbugs, and they did fix their hot water issue, so that was good. The linens were old and dirty, not that they didn’t wash them, they probably did, but they are just so old that it’s impossible to get them cleaned.
Overall we just needed a place to sleep for two nights during the family weekend at FSU that’s not super expensive and in close proximity to FSU, so it was okay. But I hope not to have to stay at this particular hotel in the future.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your candid feedback. We’re sorry to hear about your experience with the condition of the property and the cleanliness issues. We appreciate your understanding regarding the hot water situation and will work to address the concerns you've raised. Your input is valuable as we strive to improve. We hope you find a more suitable option for your future stays.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024
Place was clean but updates could easily make the rooms look better. New caulking in the bathroom and painting the outside doors. I was happy with the cleanliness though. Pool looked to be in great condition and all the staff were very pleasant.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review! We're glad to hear that you found the place clean and that our staff were pleasant. We appreciate your suggestions for updates, like new caulking and painting, and will take them into consideration. It's great to know you enjoyed the pool as well! We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur de Orlando
Publié le 23 sept. 2024 sur Expedia
Very old La Quinta that’s in dire need of updating. If you are used for staying a nice, new, clean La Quinta’s, this definitely isn’t one of them.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your honesty regarding the need for updates at our property. We're continuously working on improvements and your comments will help guide our efforts. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Definitely needs to be cleaner and they should remolded and cleaner
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. We're sorry to hear that the cleanliness and condition of our hotel did not meet your expectations. Your feedback is valuable, and we will use it to focus on improvements. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
