Note fondée sur 211 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2022 sur Expedia
Chambres anciennes.meritent une renovation
Commentaires de Gestion de l’hôtel
31 juill. 2022 par GM, Gestion de l’hôtel
Merci de nous avoir laissé un avis. En fait, nous venons de rénover nos chambres et toute la propriété l'année dernière. Passez une bonne journée.
par un voyageur de Destin
Publié le 16 déc. 2024
par un voyageur
Adequate, no extras
Publié le 22 oct. 2024 sur HotelsCheck in was a little slow. Room was fine, bathroom fine, towels were thin and no breakfast offered at all. I thought the price was high for the room.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
This motel should be torn down and the lot cleaned. Horrible experience!
par un voyageur
Clean convenient hotel close to interstsate
Publié le 17 oct. 2024 sur HotelsVery nice one night stay. Would stay again in future
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Eugene, for taking the time to write a review of your stay at the Red Roof Inn Tallahassee East. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Just coffee offered in no food
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Charles,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tallahassee East, resulting in a 4/5 rating. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with that just coffee and no food was offered at the property. Please accept our sincerest apologies for the impact this issue had on your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The staff was very helpful during this hurricane evacuation. Called me to see if i wanted to stay an extra night because many of the evacuees were staying and the hotel was booked. Gave me the chance first before booking my room. Very pet friendly. No questions about the dogs. Just have a nice stay. Rooms were very clean. Can not ask for better.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Dianne,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TALLAHASSEE EAST. It was great to read that you were pleased with the service provided by our staff, the pet policy and the cleanliness of your room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur de St. Petersburg
Publié le 14 oct. 2024
Excellent room and very clean. The only problem was our room air conditioner. The controls were inoperable, and the maintenance person could not resolve the situation.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
No coffee maker in room floors dirty tv had lines running threw it
par un voyageur
Publié le 13 oct. 2024 sur Expedia
No coffee maker in room only at front desk floors filthy tv had lines running threw it
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Terri. The staff and I at the RED ROOF INN TALLAHASSEE EAST were disappointed to see your 1/5 score following your stay. You indicated that no coffee maker in the room, the cleanliness of the floors, and the other highlighted issue hindered your experience. At Red Roof, cleanliness and comfortability are some of our top priorities, so I am sorry for any inconvenience caused.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist
