Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mai 2020 sur Hotels
Great breakfast place right by
Commentaires de Gestion de l’hôtel
25 mai 2020 par Chaquita, Gestion de l’hôtel
Thank you!
par un voyageur
Hôtel à éviter
Publié le 23 nov. 2019 sur HotelsHôtel à bannir, je ne comprend même pas qu’ont puisse louer des chambres immondes dans un hôtel pareil.
Giovanni
Commentaires de Gestion de l’hôtel
27 nov. 2019 par Dave, Gestion de l’hôtel
Sorry for any issues encountered
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Spots on the sheets, bad smell bathtub stopped up
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Dear Cravest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Tallahassee - University. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the sheets, the odor of the room and the clogged bathtub. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. I have shared your feedback with management to ensure that your concerns are addressed. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist
par un voyageur de Zephyrhills
Publié le 30 sept. 2024 sur Expedia
Water pressure was great but no mini fridge in our room.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Leonard,Thank you for telling us about your recent visit at Red Roof Inn Tallahassee - University. I was delighted to read you were pleased with the water pressure. However, you indicated that there was no mini fridge in your room. Please be advised that the room type reserved does not contain the said amenity. In the future, should you choose to stay with us in the future, I recommend booking one of our Superior King rooms that contain a mini fridge. Please know our team at Red Roof are consistently working to improve our product offering and your feedback is critical toward this effort, so we are thankful to you for sharing your comments.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Lauren, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TALLAHASSEE - UNIVERSITY and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Stayed here during Parent’s Weekend at FSU. Location was fine and the bed was comfortable. Our problem was the lack of towels. Two people in a room should have two towels. And after complaining, we’re got two towels except one was dirty and about as thick as a paper towel.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Paul. The team at the Red Roof Inn Tallahassee - University was pleased to know that you were fond of our comfortable bed and that our location was fine. However, you made mention of the lack of towels and that one of the extra towels you requested were dirty. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 25 sept. 2024 sur Expedia
A run down property, not comfortable to stay in. Would never stay here again. I don’t think the operators take much pride in their work.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Phillip, for taking the time to write a review of your stay at the Red Roof Inn Tallahassee - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Know at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Mark, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tallahassee - University and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We at Red Roof look forward to seeing you in your future travels.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Alison,We are sorry you had a less than satisfactory experience, prompting your 6/10 rating following your stay at the Red Roof Inn Tallahassee - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Gayle, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tallahassee - University and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,ToujanaRed Roof Management RediResponse Specialist
