Ratings based on 1,020 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Hotels
Refrigerator was unplugged. Wi-Fi was not stable. The tub was clogged.
Comment from Hotel Management
Aug. 23, 2024 by Ray G., Hotel Management
Good afternoon. I'm sorry for your stay at the Wyndham Garden Tallahassee Capitol. We do everything possible to ensure our guests are comfortable and safe and have the amenities they need when they check-in. As for the Wi-Fi, we are due to have an upgrade next year. I hope that when you return, all the issues you listed will have been addressed.
by A traveller
Posted Aug. 22, 2024 on Expedia
Great staff at front desk. Tad disappointed in the condition of the hotel, especially for the amount of money it cost for one night. However, it served its purpose and I would stay here again.
Comment from Hotel Management
Aug. 23, 2024 by Ray G., Hotel Management
Good afternoon. Thank you for staying with us at the Wyndham Garden Tallahassee Capitol. Our excellent front desk staff is especially great, and it was our pleasure to have you as our guest. I do want to apologize for some of the other issues you mentioned; please know that we take all guest concerns into account and work hard to correct them. We hope to have them corrected in your next visit.
by A traveller
Posted Aug. 22, 2024 on Expedia
EXCELLENT
Comment from Hotel Management
Aug. 23, 2024 by Ray G., Hotel Management
Good afternoon. Thank you for your response to your stay. We are so glad we were able to make your visit to Tallahassee and to Wyndham Garden Tallahassee Capitol an excellent stay. We hope to see you again soon.
by A traveller
Posted Aug. 20, 2024 on Expedia
Overall it was just a terrible place. The lady checking me in wasn't very pleasant and the hotel had a very musty smell. They didn't provide wash cloths, the tub had a ring around it. They should probably shut down and renovate the whole place because it's pretty gross.
Comment from Hotel Management
Aug. 20, 2024 by Ray G., Hotel Management
I am sorry to hear that your stay was unpleasant. That is not how we want our guests to remember our hotel. I will see who was at the desk when you checked, and I will definitely do some retraining. Thank you for giving us this information. Any feedback is always welcome.
by A traveller from Plantation
Posted Aug. 19, 2024 on Expedia
Nice property for the value
Comment from Hotel Management
Aug. 20, 2024 by Ray G., Hotel Management
Thank you for all your deed back and we hope to see you again soon.
by A traveller
Not a pleasant stay
Posted Aug. 19, 2024 on HotelsCarpet on hallway was really dirty. Could not get into room due to bad digital key.
Comment from Hotel Management
Aug. 20, 2024 by Ray G., Hotel Management
Thank you for your feedback on your stay at Wyndham Garden Tallahassee Capital. I am genuinely sorry that your stay was not pleasant, and I wish I could have corrected your stay issues. I will work on fixing the issues you had. Again, thank you.
by A traveller
Posted Aug. 18, 2024 on Expedia
The property is dirty. The rooms are dirty and smelled like mildew. Spiderwebs in the inside of window. Killed 2 little roaches and 1 large roach.
Comment from Hotel Management
Aug. 18, 2024 by Ray G., Hotel Management
Good afternoon. I want to apologize to you personally for the experience you had during your recent stay at the Wyndham Garden Tallahassee Capitol. I attempted to look up your reservation in our system. However, I was unable to locate it. If you would kindly reach out to me here at the hotel to discuss your issues with your stay, it would be greatly appreciated.
by A traveller
Horrible
Posted Aug. 18, 2024 on HotelsMy day was terrible. I’m requesting a refund. The room was dirty. Elevator was not working. Had to walk up stairs. Unacceptable.
Comment from Hotel Management
Aug. 18, 2024 by Ray G., Hotel Management
I want to sincerely apologize for your experience while staying at the Wyndham Garden Tallahassee. We are working hard to correct the issues and repairs we suffered during the recent Tornado. Things are almost back to normal, and hopefully, by the end of the month (August 2924), we will have them all completed.
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Ray G., Hotel Management
Thank you for all your feedback, and we hope to see you again soon.
by A traveller
Didn’t even stay because it was so bad
Posted Aug. 17, 2024 on HotelsIt was disgusting. We didn’t even stay. The hallways smelled like marijuana so thick we couldn’t breathe. The room was dirty. There was brown drippings on the walls of the bathroom. We left and got another hotel and are now fighting to get a refund.
Comment from Hotel Management
Aug. 18, 2024 by Ray G., Hotel Management
I am sorry to hear about your stay and that you had issues. You never stopped by the desk and asked to speak with a manager about changing rooms. Had you stopped by the desk and asked to speak with a manager and explained the situation, maybe we could have found a way to accommodate you. However, you did not, and as such, I am not able to issue a refund. This is common practice throughout the hotel industry.
