Note fondée sur 1 027 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Ray G., Gestion de l’hôtel
Thank you for letting us know how your stay was. We apologize for not meeting your expectations; however, we strive to reach that goal. Hopefully, we will meet or exceed your expectations next time you come.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Ray G., Gestion de l’hôtel
Thank you and we hope to see you soon.
par un voyageur
Publié le 4 août 2024 sur Hotels
The beds were very comfortable but the bathrooms need to be cleaned better.
Commentaires de Gestion de l’hôtel
5 août 2024 par Katrene Malone, Gestion de l’hôtel
Hello Mr. Douglas,Thank you for your feedback. We strive to provide the best service possible. I will speak with the necessary department and work diligently to improve the area of concern. Thank you,
par un voyageur de Osteen
Publié le 4 août 2024 sur Expedia
The hotel was dirty, elevator was broken, our room ac flooded the floor, bathtub was dirty, very unsafe because people were outside at all hours of the day/ night that were hanging out in cars and all over the property. I don’t believe they were staying there.
Our room smelled moldy and I couldn’t leave my clothes in the room due to that.
Commentaires de Gestion de l’hôtel
5 août 2024 par Katrene Malone, Gestion de l’hôtel
Hello Mr. John,It is with great regret that we did not meet your expectations during your stay. I appreciate your feedback, and we will work diligently to make sure these concerns are addressed.Thank you,
par un voyageur de Davie
Publié le 3 août 2024
Property is need of renovation
Commentaires de Gestion de l’hôtel
5 août 2024 par Katrene Malone, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 3 août 2024 sur Expedia
The elevator was broken and I had to use the stairs while carrying heavy luggage. The rooms and inner hotel surroundings were dirty and smelled terrible. The bathroom curtains had holes in them, absolutely nasty! A worker had to drain a juice machine into a bucket during breakfast, because the juice was terrible. I have worked with Wyndham for over 10 years, that’s why I picked to stay here. However, this was the worse experience I’ve ever had at a hotel, all while it was for the occasion of my son’s college graduation. I expected comfort, but unfortunately I did not find it. This stay was not worth any penny. I have the photos to prove what I have said in this review.
Commentaires de Gestion de l’hôtel
5 août 2024 par Ray G. , Gestion de l’hôtel
I am sorry to hear about your stay. Unfortunately, the elevator broke down on Friday evening, and it was Monday before they could fix it. That is not what we want our guests to leave with. If you are ever in Tallahassee again, please contact me, and I will make sure you have a wonderful stay, and your room is what you have become accustomed to.
par un voyageur
Publié le 3 août 2024 sur Hotels
The staff is great, the room was adequate but not very clean. The wifi was very “spotty “ and not working at times, I called the front desk and they rebooted the system in order for it to work. Some guests were very disruptive at night to the point that police had to intervene and eject them. It was a very stressful stay.
Commentaires de Gestion de l’hôtel
5 août 2024 par Katrene Malone, Gestion de l’hôtel
Hello,Thank you for your feedback. I am glad that our staff was able to accommodate your request. I will speak with the necessary department in regard to the cleanliness of our guest rooms and work hard to make improvements concerning this matter. Thank you,
par un voyageur
Publié le 1 août 2024 sur Expedia
Hotel rooms was terrible
Commentaires de Gestion de l’hôtel
5 août 2024 par Katrene Malone, Gestion de l’hôtel
It is with great regret that we did not meet your expectations during you stay. We are working hard to address your concerns and improve our guest satisfaction.Thank you,
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Katrene Malone, Gestion de l’hôtel
Hello,Thank you for staying with us and for completing a review.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The property was very dark outside main entrance. ASK FOR A BLANKET AND TOWELS NO TOWELS AND A CIGARETTE HOLE IN BLANKET
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Katrene Malone, Gestion de l’hôtel
Hello Mr. Antoine,Thank you for your feedback. It is with great regret that we did not meet your expectations during your stay. I will make sure I speak with the proper departments to address these concerns. Thank you,
