Note fondée sur 811 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 sept. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Good price for excellent location and design. Cleaning is one time a week, nothing in your room to take a coffee or tea, the bed thickness is quite small.
par un voyageur
Ultra moderne
Publié le 1 juill. 2024 sur HotelsTout est géré par informatique , pas de problème de mon côté mais pour une personne qui ne parle que français ou ne maîtrise pas l'utilisation d'un écran cela peut poser des problèmes.Sinon il manque juste un écran TV.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Host Manager, Kelly , Gestion de l’hôtel
Dear Yves,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Kelly Kaja, Host Manager, Gestion de l’hôtel
Dear Hugo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur
Publié le 10 avr. 2024 sur Hotels
par un voyageur
Publié le 7 mars 2024 sur Expedia
Un séjour très agréable. L’accueil chaleureux et attentionné, une chambre comfortable et propre. L’emplacement à la fois proche de port, des quartiers modernes et de la vielle ville ! Juste parfait !
Merci bien
par un voyageur
It's okay if you want a cheap-ish stay
Publié le 17 juill. 2023 sur HotelsFine hotel for a short stay and on a budget. It's as if there is no much staff, everything like check-in and check-out is on a digital kiosk - with a very bad UI. Being a techy person I can't imagine my boomer parents dealing with this. It's clean but basically no amenities, for instance, not a single bottle in the room, and only "coffee-style" plastic cups. The partner "Loulou" restaurant has very junior staff, with 0 sense of initiative, especially regarding the fact that hotel guests are eligible for discounted rates.
par un voyageur
Propre, pratique, efficace !
Publié le 5 juill. 2023 sur HotelsUn hotel très pratique proche de la vieille ville de Tallinn.
Très propre, un service limité mais de très beaux espaces communs.
Très bon rapport qualité prix
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Marlen, Supervisor, Gestion de l’hôtel
Dear Legris, Thank you for your kind feedback! It is our pleasure to hear that you enjoyed your stay with us! We would be more than happy to welcome you back to our hotel and Tallinn! With best regards
par un voyageur de THOUROTTE
Publié le 3 juin 2023 sur Expedia
Just a warning : if you book this hotel on Expedia, and have to do the self check-in (if you arrive after 09PM) you will probably face the same problem that we did this month : to do the self check-in, you have to enter a special code that the hotel will send you the day before you arrive. However (and we don't know why), we never received this code and as we arrived at night, we had to wait 1h30 in order to finally be helped by someone of the hotel. Actually for the explanation, the hotel sent the code to the email adress of Expedia instead of our email adress. Which means that this hotel is probably not used to have reservations made via Expedia. Anyway, this error had the consequence to make us wait 1h30, exhausted during the night before the situation was solved. This issue put aside, our stay was great. But I put a bad grade because this issue was unacceptable.
Commentaires de Gestion de l’hôtel
12 juin 2023 par Kelly, Host Manager, Gestion de l’hôtel
Dear Thierry!We are sorry to hear that your experience with us did not meet your expectations. We still do hope your stay with us was a pleasant one.The automatic check-in is part of the Citybox Hotels concept throughout our hotels to automatize the general services while arriving at the hotel. Nevertheless, we always have our friendly Hosts at the hotel to assist you with anything you might need during the stay. Hosts can be called via the bell in the lobby which can be found next to the machines or make a phone call. When the room is booked through a third-party site, they automatically generate an email, which is the only email address we see. That is why the confirmation letter has been sent to this email.We hope this does not stop you from visiting us in the future! We would be more than happy to welcome you back to our hotel and Tallinn!Sincerely,
par un voyageur
Hôtel type auberge de jeunesse moderne
Publié le 18 déc. 2022 sur HotelsHôtel ultra moderne proche du port et d’un centre commercial à 10 mns de marche de la vieille ville. Très bon emplacement donc. Chambres petites minimalistes mais très confortables comportant un lit un vestiaire pour vêtements et une salle d’eau. Plutôt type auberge de jeunesse avec chambres individuelles. Salle de tv car pas de tv ds les chambres et salle de restauration avec cuisine frigo micro-ondes et tables pour manger. Très pratique finalement et très propre. Très bon rapport qualité prix pour finir
Commentaires de Gestion de l’hôtel
5 févr. 2023 par Kelly, Supervisor, Gestion de l’hôtel
Dear Erik,Thank you for your kind feedback! It is our pleasure to hear that you enjoyed your stay with us! As for the TVs, it is per Citybox Hotel's concept to have minimalistic rooms with few facilities, such as TVs. We do have bigger rooms also available, please feel free to choose a suitable room from our room options. We look forward to welcoming you back with us shortly!With best regards,
