Note fondée sur 881 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
88 % des clients le recommandent
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Magnifique hôtel, au cœur de Tallinn

Publié le 19 déc. 2023 sur Hotels
Superbe accueil à 1h00 du matin. La chambre est propre, le lit très confortable.. Surtout après 34h d'avion en 3 jours. Le petit déjeuner est parfait.. Et le personnel aux petits soins. L'hôtel est à deux minutes du centre ville. J'ai vraiment adoré ce séjour.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Henry Laanemets Guest Service Representative, Gestion de l’hôtel
Dear Francois,Thank you for taking the time to share your wonderful experience at Palace Hotel Tallinn. We are thrilled to receive a perfect rating of 10 out of 10, and we appreciate your kind words.It's fantastic to hear that you enjoyed a superb welcome even at 1:00 a.m. Our team is dedicated to providing exceptional service, and we are pleased to know that you found the room clean, the bed comfortable, and the breakfast perfect. Your positive comments motivate us to continue delivering the best possible guest experience.We understand the challenges of long flights, and we're glad we could contribute to making your stay enjoyable and comfortable. If you have any further feedback or specific suggestions, please feel free to share them.Thank you for choosing Palace Hotel Tallinn. We look forward to welcoming you back for another delightful stay.Best regards,Palace Hotel Tallinn, a member of Radisson Individuals
4 sur 5
par un voyageur

Publié le 23 mai 2023 sur Expedia
Hôtel très agréable à l'entrée du coeur historique de Tallin, proche des points les plus importants. Très bon petit-déjeuner copieux et varié. Spa très agréable. Chambre petite, aurait besoin d'être modernisée. Personnel souriant et serviable.
Commentaires de Gestion de l’hôtel
24 mai 2023 par Henry, Gestion de l’hôtel
Thank you for your feedback, François! I'm glad to hear that you enjoyed your stay at our hotel and found our location convenient. It's great that you appreciated our hearty and varied breakfast as well as our pleasant spa facility.I understand that you found the room to be on the smaller side and in need of updating. We value your input, and we'll take note of your comments as we strive to improve our accommodations in the future.On a positive note, I'm delighted that our staff provided you with friendly and helpful service. We aim to create a welcoming and accommodating atmosphere for all our guests, and it's gratifying to know that our team made a positive impression on you.Thank you once again for sharing your experience with us. We hope to have the opportunity to welcome you back in the future, with even more improvements to make your stay even better.Best regardsGuest service repesentitveHenry Laanemets
4 sur 5
par un voyageur de Vaux le Penil

Publié le 17 juill. 2022 sur Expedia
Tres belle chambre dans un hotel tres bien situé. Un petit bemol peut etre sur les nuisances liées au bruit (voitures et transports), coté rues. Mais globalement tres bel endroit.
Commentaires de Gestion de l’hôtel
18 juill. 2022 par Elvis Jermann, Gestion de l’hôtel
Dear Stephane, Thank you very much for sharing your experience! It is a pleasure to see that you enjoyed your time with us. Hopefully we have a chance to welcome you back again! With kind regards, Elvis Jermann Rooms Division Manager
5 sur 5
par un voyageur

Ville magnifique

Publié le 15 déc. 2021 sur Hotels
Excellent
Commentaires de Gestion de l’hôtel
16 déc. 2021 par Aljona Kraft (Front Office Supervisor), Gestion de l’hôtel
Dear Patrick, Thank you for staying at the Palace Hotel Tallinn! Our team is grateful for your 10-star rating. We look forward to welcoming you back in the future. Kind regards,
4 sur 5
par un voyageur

Publié le 8 déc. 2021 sur Hotels
Nice and comfortable hotel ideally located right on liberty square
Commentaires de Gestion de l’hôtel
16 déc. 2021 par Aljona Kraft (Front Office Supervisor), Gestion de l’hôtel
Dear Guest, Thank you for choosing the Palace Hotel in Tallinn! Our team is grateful for your kind words about your stay. We look forward to welcoming you back in the future. Kind regards,
4 sur 5
par un voyageur

Very well located 4 stars hotel !

Publié le 20 nov. 2021 sur Hotels
A nice stay there. The SPA is nice. The team is young but they are really trying to be efficient. Thanks to the hotels.com Gold Statut I was upgraded to a nice room. The view was not on Freedom Square as it was mentionned. But that was fine. The Hotel is a little bit oldish… You could feel the Soviet style. But overall it was good to stay there. It's very well located !
Commentaires de Gestion de l’hôtel
22 nov. 2021 par Elvis Jermann, Gestion de l’hôtel
Dear Sam, Thank you very much for your kind feedback! I am glad to hear that you enjoyed your stay with us. Hopefully we can welcome you back someday! Best regards, Elvis Jermann Rooms Division Manager
5 sur 5
par un voyageur

Publié le 26 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2021 par Aljona Kraft (Front Office Supervisor), Gestion de l’hôtel
Dear Luc, Thank you for staying at the Palace Hotel Tallinn! Our team is grateful for your generous rating. We are looking forward to welcoming you back in the future. Kind regards,
5 sur 5
par un voyageur

Publié le 4 sept. 2021 sur Expedia
Son excellente situation
Commentaires de Gestion de l’hôtel
7 sept. 2021 par Julia Subbotina (Front Office Manager), Gestion de l’hôtel
Dear Manneback, Thank you for choosing the Hotel Palace! We are happy to read that you found the location of our hotel suitable to your needs. We also hope that you have enjoyed your stay and therefore looking forward to welcoming you back in the future. Kind regards,
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 mars 2020 sur Expedia
5 sur 5
par un voyageur

Nouvel an réussi !

Publié le 5 janv. 2020 sur Hotels
Hôtel central parfait pour découvrir la vieille ville pour le passage à la nouvelle année, le feu d'artifice était littéralement devant l'hôtel !
Commentaires de Gestion de l’hôtel
15 janv. 2020 par Julia Subbotina , Gestion de l’hôtel
Dear Guest, Thank you for staying at the Hotel Palace! It is a pleasure to know that you have enjoyed your stay and had a wonderful time celebrating New Years' Eve. I hope that this year will be just as vivid and memorable as your experience at our hotel. Thank you for sharing your excitement with us. I am looking forward to welcoming you back in the future! Warm Regards
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