Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2019 sur Hotels
par un voyageur de Paris
Bon B&B
Publié le 11 févr. 2019 sur HotelsBelle chambre et bon petit-déjeuner.
Commentaires de Gestion de l’hôtel
15 févr. 2019 par Claire & Steve , Gestion de l’hôtel
Merci Christian!
Nous avons été heureux de vous accueillir et de faire votre connaissance!
A très bientôt
Claire & Steve
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 9 mars 2024 sur Hotels
par un voyageur de Palo Alto
Publié le 19 mai 2023
The hosts were on property, friendly, kind. The room was spacious, modern, clean. Breakfast was available when we wanted it. Swimming pool was lovely. Iguanas, birds and fauna were a bonus! Would absolutely return!
Commentaires de Gestion de l’hôtel
22 mai 2023 par Executive manager, Gestion de l’hôtel
Thank you so much for that comment.
par un voyageur
Publié le 24 janv. 2023 sur Expedia
The manager wasn't by the time I went to check in (330pm), nor left a person in charge, I rang the door bell, I've called 9 times and no one answered, sent messages same thing. I went around the property where I didn't supposed bc those are private properties and there is no road, I yell until someone came, I then turned around and a customer let me in; saying that she wasn't there and told me to come back at 7 pm. I had to leave and come back at night, people who were in the property said they had the same issue and same thing happened to another couple they talked to the day before. She called me later on and was very apologetic, t
elling me that she had sent me a message with instructions, I was at that moment reading the message she said she had sent me hours earlier, I do not know how long it takes from a manager to contact Expedia and Expedia to deliver the messages, but keep in mind that not always people have access to Wi-Fi and/ or has a Sim card from the country they are visiting to. This isn't professional at all. I was with my luggage going everywhere bc she was not attending the position she has to. She made me feel very uncomfortable asking me many times about my friend who went with my husband and me to make sure we had a place to sleep, she was thinking that my friend and son (who I had explained many times) they were locals and I would never do such a thing like that. I do have 20 years of experience in this industry and this is how you don't run a hotel.
Commentaires de Gestion de l’hôtel
24 mars 2023 par Executive manager, Gestion de l’hôtel
We apologize if your stay in our establishment has not given you satisfaction. We take your remarks very seriously and we will do the maximum to improve the situation.
par un voyageur de Atlanta, GA
Publié le 4 janv. 2020 sur Expedia
We visited Costa Rica during the busiest time of year, NYE! Claire and Steve are great hosts. This is a small intimate property. It is about 10-15 minutes from Tamarindo. We did not have a car and Claire and Steve were nice enough to call taxis for us to get into town for dinner each night. They also prepared a lovely simple breakfast each morning. They are both very knowledge about the area and can assist with tours. The rooms are simple and cleaned everyday. It's a great location to get away from the hustle and bustle of Tamarindo beach.
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Steve & Claire , Gestion de l’hôtel
thank you very much for this great review! we are happy to have welcomed you!
We wish you many beautiful things for this new year!
par un voyageur
Normal
Publié le 27 mai 2019 sur HotelsLos anfitriones son buenas personas sin embargo el lugar se encuentra alejado de todo, la habitación no tenía televisión, mi esposa sufrió picadura de escorpión, lo cual no pasó a mayores sin embargo deberían de tener más cuidado
par un voyageur
Publié le 12 mars 2019 sur Expedia
Property was very clean and comfortable. Would stay again.
Commentaires de Gestion de l’hôtel
13 mars 2019 par Steve& Claire , Gestion de l’hôtel
Thank you very much !
See you soon
par un voyageur de LA, CA, USA
Publié le 25 févr. 2019 sur Expedia
Well if you want to be extorted, given no breakfast, kidnapped / locked into property against your will, invasion of privacy, constant intrusion into room, blowing up of phones & overall criminal landlords, this is the place for you. If you want to waste your vacation going to the US Embassy to report these crimes, Please stay here!
Commentaires de Gestion de l’hôtel
7 mars 2019 par Steve&Claire, Gestion de l’hôtel
Let me bring few precisions you didn't mention in your comment, first of all we are not used to practice "séquestration" with our guests, we just blocked the gate because you were leaving without paying with your car full of luggage, then we noticed you were bringing with you our towels and other accessories of the hotel, also i would like to add that i came one time in the morning to clean the room and arrange the bed (sorry just doing my job as an owner of bnb is supposed to do), and of course preferably when clients are outside, concerning your phone i m very sorry you broke it, and it's not my responsibility, to finish i will welcome with many pleasure a member of the US embassy to let them know the situation and make you listed as thieves in the US as you are already listed here in Costa Rica!
