Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 Service et personnel
4,4 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2021 sur Hotels
par un voyageur
Amazing!
Publié le 28 juin 2024 sur HotelsWe loved this Inkaterra property! I debated long and hard between this and Reserva Amazonica, in the end I chose this because it's newer and has wifi. The food here is fabulous, especially considering it's location. All the staff went above and beyond with each interaction. The guides are knowledgeable and enthusiastic. There is no pressure for tips from any staff. The only "cons" I noted are: our cocktails weren't great, the margaritas were undrinkable (appeared to be a new person in training) and at happy hour (2 for 1) they seemed watered down.
par un voyageur
necesitan mantenimiento algunas cabañas goteras
Publié le 11 janv. 2024 sur Hotelspar un voyageur de London
Publié le 23 déc. 2023 sur Expedia
Great property. Lovely location. Quiet.
They really need to get 24 hr electricity and air conditioning.
Also, the food looked amazong but didnt taste good. So definitely need improvement in that aspect. Cocktails were great.
par un voyageur
Publié le 31 oct. 2023 sur Expedia
Amazing service, great food, unique experience! Conveniently planned for you, keeps you busy with interesting and fun excursions but still enough down time to relax. Definitely recommend!
par un voyageur
Publié le 27 mai 2023 sur Expedia
I cannot fault the entire experience. The rooms and main lodge are so atmospheric, the food was authentic and tasty, the excursions were all interesting and the service was incredible. I was unwell and the staff went above and beyond laying on a special menu and finding me medicine. We had 4 full days and each was unique and educational.
par un voyageur
Publié le 27 sept. 2022 sur Hotels
Muy amable. Buen servicio
par un voyageur de Plano
Publié le 23 juill. 2022 sur Expedia
We had the time of our lives here at inkaterra hacienda concepcion. Everyone was very friendly and professional. My animal lover daughter saw a lot of caymans and cute colorful birds during the activities they had arranged. Being a vegetarian i was expecting to not have many options but was pleasantly surprised with the excellent vegetarian meals they had. Everything went smooth and we had a great time. Thank you expedia and inkaterra for giving us awesome memories.
par un voyageur
Publié le 11 juill. 2022 sur Expedia
We had the most amazing experience staying here. Everything runs so smoothly from checkin to the excursions. The staff is so helpful and very friendly. The food is AMAZING!
par un voyageur
Very enjoyable but with significant inconveniences
Publié le 13 mai 2022 sur HotelsWe had an excellent stay, but with some significant inconveniences. Service was excellent, the food was good (though somewhat repetitive and portions are quite small), and the entire hotel is beautiful. Our guide Pedro was fantastic - friendly and knowledgeable, and we were lucky to see many animals. The main problem is that electricity is only available for some hours of the day. This means that you may return from a hike in the jungle, all sweaty with an outside temperature of over 30 degrees, but the fan will not be working and your room will be as hot as the outside. Also, the rooms are very poorly lit, and with only 2 power outlets you don’t have enough time to charge phones and other electronics before the power goes down. Also, the dining room was short on staff during most dinners so we had to wait for a very long time for our food.
Commentaires de Gestion de l’hôtel
3 juin 2022 par Ecommerce Team, Gestion de l’hôtel
Dear guest,
Thank you for taking the time to write about our property.
We are glad that you enjoyed your stay with us and appreciate your comments that will help us to keep improving our service.
We hope to welcome you again in this or other Inkaterra property.
Kind regards,
