Note fondée sur 1 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michel,We are delighted that you enjoyed your stay with us. Should you have any further feedback or inquiries, please do not hesitate to reach out to us. Your satisfaction is our top priority.
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Humidité de la moquette vieille.
Il faut ne pas oublier demande des changements de serviettes sinon pas dans les habitudes ou éco?
Petit dej sommaire.
Quartier dealer de drogue dans le parking la nuit
Clientele sociaux culturels américaines difficiles.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Manager, Gestion de l’hôtel
Hi Phillippe,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective on our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello marie,We are delighted to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back in the future for another perfect stay.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Max, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.
par un voyageur
Publié le 13 août 2024 sur Expedia
The front desk staff was friendly however the house keepers did not keep up with the cleanliness at all. I left trash bags and dirty towels at the door to be removed daily as I keep the room very clean and tidy for my stay. The trash was never picked up my entire stay and we went 2 days with no clean towels. I have pictures for proof.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Taryn, I'm sorry to hear about the issues you encountered during your stay. Your feedback will be shared with the relevant teams for further review and improvement. Thank you for bringing this to our attention, as we strive to continuously enhance our services for all guests.
par un voyageur
Publié le 12 août 2024 sur Expedia
Room are old, smell and dirty, the fans not even working in the bathroom!
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello wen, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these concerns with our team for improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Tessy, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Kayla, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Corry,We value your experience and would love the opportunity to address any concerns you may have had during your stay. Please reach out to us directly so we can ensure your next visit exceeds your expectations.
par un voyageur
Tampa Florida stay
Publié le 11 août 2024 sur HotelsRoom was clean and spacious but had a musty smell. The bathroom exhaust fan was inoperable which may have contributed to the smell. After a shower I noticed water droplets on the bath ceiling. Hope they read this and take care of it.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Stephen, Thank you for choosing to stay with us and sharing your feedback. Our team will look into the concerns you raised to ensure a more enjoyable experience for future guests. Your input is truly valuable in helping us improve our services.
