Note fondée sur 1 836 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michel,We are delighted that you enjoyed your stay with us. Should you have any further feedback or inquiries, please do not hesitate to reach out to us. Your satisfaction is our top priority.
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Humidité de la moquette vieille.
Il faut ne pas oublier demande des changements de serviettes sinon pas dans les habitudes ou éco?
Petit dej sommaire.
Quartier dealer de drogue dans le parking la nuit
Clientele sociaux culturels américaines difficiles.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Manager, Gestion de l’hôtel
Hi Phillippe,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective on our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 8 déc. 2024
Filthy. Puddle of blood and drips of blood on carpet in room, missing art with hangers still affixed to wall, vomit in parking lot and in hallway, pubic hairs in sink…. Absolute dump. Also, doubles as a homeless shelter. That should be advertised. Figured that out with the coin operated washer dryers instead of ice machines on floor. Meet a lovely couple passed out in their eggs at breakfast.
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Manager, Gestion de l’hôtel
Hello Scott, We're sorry to hear about your experience and appreciate your feedback. We take cleanliness and guest satisfaction seriously. Your comments will be shared with our team for improvement. We aim to provide a comfortable stay for all guests and regret if we fell short in your case. Your insights are valuable to us for enhancing our services.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello JB,We're disappointed to hear that your experience didn't meet expectations. Please feel free to reach out to us with any specific feedback you may have so we can address any issues accordingly.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Rooms were very moist, bedding, our clothing, carpet. Rooms need a dehumidifier. Had to ask to have room cleaned and towels replaced and when they did they did not empty the trash cans. Location is sketchy but convenient to most highways.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Denise,We appreciate you sharing your feedback with us. Please note that we will pass along your comments to the relevant departments for review. Our location offers easy access to major highways. Thank you for choosing our hotel, and we hope to welcome you back in the future.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Not good service
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Andres, We're sorry to hear you were dissatisfied with the service provided. Your feedback is important to us, and we will address this matter accordingly to enhance our guest experience. Thank you for bringing this to our attention.
par un voyageur
Needs renovation!!
Publié le 14 sept. 2024 sur Hotels1/ third of the floor was soaking wet from the air conditioning system condensation I think it was and the room had a very strong smell of mildew. There were also no cost in the bathroom. And the refrigerator did not work. Only one plug on each bed they have set up outlets worked
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shannon, Thank you for sharing your feedback with us. We appreciate your comments and will address them with our team to ensure a better experience for our future guests. Your input will help us improve our services and facilities for all our guests' comfort.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Janellys, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have from your recent experience. We value your input as we strive to continuously improve our services.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mickey, We are sorry to hear that your experience did not meet your expectations. Please reach out to us so we can address any concerns you may have had during your stay. We value your feedback and would like to make things right for you.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dayani,We're thrilled to hear you had an excellent stay with us! We look forward to welcoming you back soon for another unforgettable experience.
