Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for your review, Jonathan! We are delighted to know that you enjoyed an excellent stay and we hope to welcome you back again soon.
par un voyageur
Publié le 29 août 2024 sur Expedia
The staff was amazing. Especially Ronny in the hotels bar!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for your kind words, Kelly! We are glad to know that you enjoyed your stay and that our staff, especially Ronny provided great service. We will share your compliments with our team. We hope to welcome you back again soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
Unexpected additional "resort fees"
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for your review, Nathan. We are sorry to hear that your stay did not meet our high standards. We apologize for any inconvenience caused by our resort fee. We take your feedback seriously and will use it to improve. We hope to welcome you back again soon for a better experience.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for your rating, Barbara! We are thrilled to know that you enjoyed your experience with us and we hope to welcome you back again soon.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for choosing, Audrey! We are thrilled to know that you enjoyed your experience with us and we hope to welcome you back again soon.
par un voyageur
Publié le 22 août 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for your review, Elizabeth! We are thrilled to know that you enjoy your stay and our great location. We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service , Gestion de l’hôtel
Thank you for choosing, Lucas! We are thrilled to know that you enjoyed your experience with us and we hope to welcome you back again soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
The bathroom was dirty. Mold spots in the shower. There was rust and dirt on the door. The mirror was discolored. Rust on the cealing. Extension cord visible. Parking was far and expensive. When I tried to get to my vehicle at night it was secluded and no one was available to let us out so we walked, which was 10 min though the maze. I was asked to pay $287. at check in when the stay was already high. For a Hilton and cost I’ll never stay again! Very disappointed!
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service , Gestion de l’hôtel
Thank you for your feedback, Taishia. We are sorry to hear about the issues you experienced during your stay. This is not the level of service we aim to provide and we encourage you to reach out to us so that we may address your situation appropriately. We hope to welcome you back again in the future for a better experience.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service , Gestion de l’hôtel
Thank you for your rating, Isabella. We are disappointed to see that your time with us did not meet our high standards. We are sorry for any inconvenience you experienced and encourage you to reach out to us so that we may address any issues you experienced appropriately. We hope to have another opportunity to welcome you back again soon for an improved experience.
par un voyageur
Awesome place to stay downtown
Publié le 11 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
12 août 2024 par Customer Service , Gestion de l’hôtel
Thank you for choosing us, Tommy! We are thrilled to hear that you consider us a awesome place to stay downtown. It was our pleasure to serve you and we hope to welcome you back again soon.
