Note fondée sur 1 505 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de St-Joseph-de-Sorel
Publié le 25 août 2024 sur Expedia
Wonderful staff and hotel. Nearby grocery story, pharmacy, restaurant and airport. Shuttle available for not only airport but other places you want to go to withing 3 miles.
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Genevieve, Thank you for staying with us at Hotel Alba and for your generous review. We are glad you could take advantage of our great location and explore all Tampa offers. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon!Peter Wright
par un voyageur
Publié le 23 août 2024 sur Expedia
Bruyant (bruits de plomberie dans les murs)
Draps mouillés dans le lit à l’arrivée
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Catherine, We appreciate your evaluation of your stay and apologize for not being at our best while you were here. Your feedback will help us improve our service to future guests. We hope you will choose us again, as we welcome the opportunity to regain your trust.Peter Wright
par un voyageur de Gatineau
Publié le 22 mai 2024 sur Expedia
Really nice a hotel. The service is exceptional. The area around the pool and the bar is a fun place to spend your time. I definitely recommend this hotel if convenient location is your priority. You are 15-20 minutes away from the beaches, 6 minutes away from the airport and 5-10 minutes away from downtown. However, if you are looking for a nicer neighbourhood with bars, restaurants and lively vibes, maybe go elsewhere. There is not much to do around the hotel.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Peter Wright, Gestion de l’hôtel
Dear Philippe, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our beautiful property and on-site amenities made for a memorable experience. We're also thrilled to hear that you enjoyed both our exceptional service and our prime location. Thank you for choosing Hotel Alba, and we hope to have the opportunity to welcome you back any time you are in the area.Peter Wright
par un voyageur
Publié le 25 juill. 2023 sur Expedia
Was excellent
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Hotel Management, Gestion de l’hôtel
Dear Rachel, We are delighted you had an outstanding stay at Hotel Alba and that you loved all aspects of our hotel. Thank you for the excellent rating; we hope to host you again soon.Mark Tomlinson
par un voyageur
Hôtel charmante mais….
Publié le 16 août 2022 sur HotelsHôtel charmante avec beaucoup de personnalité, par contre la chambre était très mal insonorisée nous entendions nos voisin et le corridor et ça nous a réveillé De plus, la douche était trop éco responsable le jet était insuffisant. Oreiller et matelas pas très confortable.
Commentaires de Gestion de l’hôtel
16 août 2022 par General Management, Gestion de l’hôtel
Hi Francis, Thank you for your feedback. We're sorry your experience with the accommodations was not to your satisfaction. We have taken note of the property improvement areas you referenced and will pass it on to our team for consideration. Kind regards,
par un voyageur
Publié le 26 mai 2022 sur Expedia
Magnifique tout était très bien, chambre superbe et deux lits. 2 bémols, le parking toujours plein et pas très pratique et la piscine (chauffée) au soleil que le matin vraiment dommage. Et avions passent au dessus toute la journée
Mais dans l’ensemble bien
Commentaires de Gestion de l’hôtel
10 juin 2022 par General Manager, Gestion de l’hôtel
Hi Yolei, We appreciate you sharing your feedback on your recent stay! It's wonderful to hear that you enjoyed your overall time with us, and we will certainly pass your feedback on to our team. Safe Travels!
par un voyageur
Publié le 4 déc. 2024
Commentaires de Gestion de l’hôtel
5 déc. 2024 par Peter Wright, Gestion de l’hôtel
Dear Amber, On behalf of our team at Hotel Alba, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Peter Wright
par un voyageur
Publié le 26 nov. 2024
We did have a fire alarm issue in the middle of the night I assume it got pulled never really found out...But the staff were wonderful and friendly the hotel and pool were beautiful
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Jesalyn S. , Gestion de l’hôtel
Dear Katie, We want to say thank you very much for taking the time to share this motivational feedback with our team. These types of reviews inspire us to continue delivering exceptional customer service and hospitality to our honored guests. However, We do regret that you had a negative experience with the fire alarm, this will be noted and utilized for future improvement. Whenever you are in need of a vacation again, our beautiful sparkling pool and friendly staff will be waiting here for you! Jesalyn Stilla
par un voyageur
Publié le 19 sept. 2024 sur Expedia
It’s definitely worth it we enjoyed our stay should definitely still rent a car even though some things were close unless you don’t mind spending Uber money
par un voyageur
Publié le 19 sept. 2024 sur Hotels
