Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Expedia
par un voyageur
Publié le 29 janv. 2024 sur Expedia
L'emplacement était parfait.
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Excellent location with many restaurants around. The gentleman at reception (Danny or Dennis not clear on badge is excellent and efficient. Rooms are huge! Close to a shopping mall and many other businesses of interest. Close to the airport.
par un voyageur
Publié le 11 avr. 2023 sur Expedia
Emplacement près des restos.
Cote négatif: la literie est vraiment vieille et devrais être changée.
Commentaires de Gestion de l’hôtel
14 avr. 2023 par Kayli, Gestion de l’hôtel
Thank you for your feedback, Daniel!
par un voyageur
Publié le 17 déc. 2022 sur Expedia
Très bon pour un transit. Personnel accueillant et accommodant.
Commentaires de Gestion de l’hôtel
26 déc. 2022 par Jim, Gestion de l’hôtel
Sophie,Thank you for staying with us and your nice comments!
par un voyageur
Manque d’entretien
Publié le 22 nov. 2022 sur HotelsHotel tres bien situe, restaurant a proximite, navette pratique, mais manque d’entretien, matelas et meubles fatigué, en deca des attentes de cette chaine.
par un voyageur
Publié le 14 août 2024 sur Expedia
I was surprised with the reviews because after our stay, I don't know how this hotel is rated excellent. The rooms are very outdated and the lobby is small and was often packed with groups of people making it very loud and cramped. Upon entering our room, it smelled very off and I found three bugs on the floor. There were stains on the top bedsheet and the wall/floor near the AC was peeling, moldy, and wet. The AC did not feel like it was working well as the room was warm all night. The bathroom made us feel like we walked into a 70's horror film. The lighting was dark, the shower was rusted, and the walls were peeling. I would have been able to look past all of this if it weren't for the GIANT COCKROACH crawling all over my girlfriend's clothes in the morning. When I brought this to the front desk associate's attention, it seemed like it was just another day, another roach complaint! Disgusting!
We moved to the 6th floor and had no issues. The room was in better condition and it did not smell the moment we walked in. Our second night went without a hitch.. but it was enough to make our skin crawl at night because of the roach incident in our first room.
Commentaires de Gestion de l’hôtel
14 août 2024 par GM, Gestion de l’hôtel
Dear Matthew, Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time spent sharing this feedback. We take pest control very seriously and contract with a third-party vendor for preventative maintenance. I'm very sorry for your experience, and we hope to have the opportunity to redeem ourselves to you in the future. Sincerely, Traci Simmons, GM
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Dear Joe, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Traci Simmons, GM
par un voyageur
Publié le 12 août 2024 sur Expedia
Great location, newly decorated, clean and staff friendly. Great place to stay
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Dear Mariana, Clean, friendly, and well-located? That sounds like a winning combination to me! Thank you for choosing Hyatt Place Tampa Airport/Westshore and sharing this glowing review of your time here. We hope to see you back soon. Best, Traci Simmons, GM
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Tampa. Best, Traci Simmons, GM
