Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review. We are thrilled to hear that you had such a positive experience at our hotel. We strive to provide the best possible experience for our guests, and it’s incredibly rewarding to know that we succeeded during your stay. Your feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you back on your next visit
par un voyageur
Publié le 16 sept. 2024 sur Hotels
When you past the unsavory characters hanging at the front door, you get whacked in the face with the overwhelming smell of fabuloso, you can literally taste it!! We had a non smoking room but as soon as we entered the room it smelled like wet carpet and a dirty ash tray! We were booked for 4 non refundable nights and every day we went out for the day upon our return our room key cards didn’t work and we had to go all the way back to the desk to get them reprogrammed.
The place has strange sketchy people hanging around in the lobby and out in the parking lot. If I was able to get a refund, I would have requested one and found someplace else to stay.
The best part about the place is they have a pancake maker in the lobby for the continental breakfast.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Katelyn Perez Guest Services, Gestion de l’hôtel
I apologize for any inconvenience this may have caused you. Did you bring the room issue to the front desk? We pride ourselves on resolving issues in a timely manner. We do not discriminate against anyone, and we welcome travelers from all parts of the globe. Please note that keys can deprogram if held next to a cell phone or anything magnetic.We would love for you to visit us again and make your next stay a pleasant one. Thank you for enjoying the pancake machine and breakfast.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay, especially appreciating our pet-friendly accommodations and friendly staff. It’s wonderful to know that you found value in your stay with us.. Your feedback is invaluable as it helps us to continually improve our services.We look forward to welcoming you back soon!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent experience with our services. We are delighted to hear that you rated us 4 out of 5. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations.We are committed to excellence and always looking for ways to improve. If you have any suggestions or additional comments that could help us make your next visit a perfect 5-star experience, please do not hesitate to share them with us.Once again, thank you for your review, and we look forward to welcoming you back in the near future.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent experience with our services. We are delighted to hear that you rated us an 8 out of 10. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations.We are committed to continuous improvement and would love to hear any suggestions you might have that could help us turn your next visit into a perfect 10 experience. Please feel free to reach out to us with your thoughts.Once again, thank you for your support. We look forward to welcoming you back soon.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Price was right …property clean room okay very small but was just me … bed was not real comfortable didn’t sleep well.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay at our property. We are glad to hear that you found our pricing reasonable and our property clean. We understand that the room size was adequate for your needs, we do offer bigger rooms and we appreciate your candidness regarding the comfort of the bed.We take the comfort of our guests seriously and regret to hear that it impacted your sleep quality. Please rest assured that we are looking into the matter to ensure our beds meet the expectations and needs of our guests. Your comfort is our priority, and we are committed to making improvements based on your feedback.We hope to have the opportunity to welcome you back in the future for a more restful experience.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jacqueline Nixon General Manager, Gestion de l’hôtel
We are thrilled to receive your wonderful score rating. Your satisfaction is our top priority and knowing that we have met your expectations is the highest compliment we could hope for. Our team is dedicated to providing exceptional service, and your feedback affirms our efforts. Thank you for choosing us and for taking the time to share your experience. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
We are thrilled to receive your perfect score rating. Your satisfaction is our top priority, and knowing that we have met your expectations is incredibly rewarding for our team. We are committed to providing exceptional service and are delighted that we could make your experience memorable.Thank you for choosing us and for taking the time to share your feedback. We look forward to welcoming you again in the future and hope to continue exceeding your expectations.
par un voyageur de Ft.Pierce
Publié le 3 sept. 2024 sur Expedia
We enjoyed our stay.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Perez Guest Services, Gestion de l’hôtel
We are thrilled to receive your perfect score rating. Your satisfaction is our top priority, and knowing that we have met your expectations is the highest compliment we could hope for. Our team is dedicated to providing exceptional service, and your feedback affirms our efforts.Thank you for choosing us and for taking the time to share your experience. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Jacqueline Nixon General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a 10 of 10 review of our service. We are thrilled to hear that you had a positive experience and are grateful for your support. Our team is dedicated to providing the best service possible, and it's rewarding to know that our efforts have resonated with you. We look forward to serving you again in the future.
