Note fondée sur 222 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2022 sur Hotels
Hôtel standard aux USA.
Commentaires de Gestion de l’hôtel
20 oct. 2022 par GM, Gestion de l’hôtel
Dear Jean-Michel, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Sincerely, Francesca Garmon General Manager
par un voyageur
Publié le 16 oct. 2024 sur Expedia
As a hurricane evacuee the staff was very supportive. I highly recommend this as an extended stay location
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Brooke Bourn General Manager, Gestion de l’hôtel
Dear Leslie, We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for the wonderful review of Residence Inn Tampa Oldsmar. We hope to have the pleasure of doing so again soon.Best regards,Brooke BournGeneral Manager
par un voyageur
Publié le 4 sept. 2024 sur Expedia
All the staff were extremely accommodating. It was a very quiet stay. Breakfast was delicious.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Annette, It was a pleasure to read your fantastic review of Residence Inn Tampa Oldsmar. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We also appreciate you mentioning our breakfast offerings. Thank you for being our guest; we hope to be your hotel of choice every time you visit our area.Best regards,Brooke Bourn,General Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Kevin, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Residence Inn Tampa Oldsmar. We'd love to host you again someday for yet another unforgettable visit.Best regards,Brooke BournGeneral Manager
par un voyageur de PACE
Publié le 20 août 2024 sur Expedia
After booking rooms several times through expedia, we have noted that we always seem to be put in a substandard room. The room we were first put in the rubber seal on the shower door was missing so the bathroom flooded. The suite was an inside room with only one window. Then the room had a large leak in the ceiling which caused damage to the ceiling and for it to drop, the wall was soaking wet, and the floor was flooded.
We were reasigned across the hall to the same type suite. This room had two windows and the maintenance was impecable.
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear William, We sincerely apologize for the inconvenience caused due to the concerns you had in your initial room. Thank you for pointing out that our team was responsive and corrected this for you right away. We understand that every detail matters and assure you that we are working to correct these concerns. Thank you for taking the time to share your thoughts and for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Best regards,Brooke Bourn,General Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Unser Aufenthalt war sehr gut. Frühstück könnte etwas abwechselungsreicher sein.
Commentaires de Gestion de l’hôtel
2 août 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Andrea, Thank you for being our guest at Residence Inn Tampa Oldsmar. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you once more for your feedback, and we hope to see you again soon.Best regards,Brooke Bourn,General Manager
par un voyageur
Publié le 17 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
19 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Jose, Thank you for taking the time to leave your rating. It is fantastic you enjoyed your time at Residence Inn Tampa Oldsmar. We look forward to hosting you again for another great experience. Have a wonderful day.Best regards,Brooke BournGeneral Manager
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Awesome staff and very clean!!!!
Commentaires de Gestion de l’hôtel
10 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Abdul, Thank you for taking the time to write about your experience at the Residence Inn Tampa Oldsmar. We take great pride in delivering excellent service; our staff is committed to making sure that our guests enjoy their stay so thank you for appreciating their efforts. It is great when guests recognize their hard work. We hope you will choose to stay with us again on your next visit to the area.Best regards,Brooke Bourn,General Manager
par un voyageur
Family stay
Publié le 7 juill. 2024 sur HotelsThis hotel exceeded our expectations. The check in staff were very friendly and helpful. The area seemed safe and the room was very clean. The beds were comfortable. The pool seemed to be heated and was maintained very well - my kids had a blast cooling off in the pool. Breakfast the next morning was delicious and there was a wide variety of options.
My only complaint is that the walls are thin and there were some rowdy guests even in the middle of the night.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Jereme, It is great to hear that Residence Inn Tampa Oldsmar was the perfect choice for your family trip! Our team is dedicated to providing a welcoming and efficient environment for our guests, therefore, we are delighted that your overall time with us was pleasant. It is also wonderful to hear that your children had fun in our outdoor pool and you loved our spotless accommodations, excellent customer service, and complimentary breakfast offerings. However, we apologize that you were inconvenienced by the noise from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. It was a pleasure hosting you and your family, and we look forward to seeing you all again soon.Best regards,Brooke BournGeneral Manager
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Tatiana, Thank you for sharing your kind rating for Residence Inn Tampa Oldsmar. We are pleased you enjoyed your stay with us and hope to see you again soon.Best regards,Brooke BournGeneral Manager
