Note fondée sur 865 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2024
Very nice accommodations.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hotelmgmt, Gestion de l’hôtel
Jim, thank you for your positive feedback. We are glad you enjoyed your stay and were happy with our clean and comfortable accommodations. The pleasure would be ours to welcome you back!
par un voyageur
Publié le 15 sept. 2024
This was not the standard i would expect from a Westin hotel.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par HotelMgmt, Gestion de l’hôtel
Chad, thank you for your feedback. We apologize that your stay did not meet the usual Westin standards, and we appreciate your comments as we work to improve. We hope to welcome you back for a much better experience in the future!
par un voyageur de SALEM
Publié le 8 sept. 2024
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Alex, we regret that your experience did not leave you with a better impression. We hope to have another chance to restore your confidence in us.
par un voyageur
Publié le 23 août 2024 sur Expedia
Like the water sport options and friendly staff. We had a few mechanical issues in the bathroom and a non working refrigerator. Overall it was a great stay.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotelmgmt, Gestion de l’hôtel
Kristin, thank you for your positive feedback on the water sports and team. We apologize for the bathroom and refrigerator issues, but are glad that you still had a great stay. We are working on improvements and look forward to welcoming you back for an even better experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
Would stay here again
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotelmgmt, Gestion de l’hôtel
Michael, it’s great to hear that you’d stay with us again, though we wish we had more details to understand the reason for your rating. We’re always working to improve and hope to make your next visit a truly five-star worthy experience!
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotelmgmt, Gestion de l’hôtel
Olha, thank you for taking a moment to leave us with your positive score. Hurry back!
par un voyageur
Publié le 18 août 2024 sur Hotels
Great location. Easy check in and check out. I couldn't charge my car because the charging station wasn't working. Other than that it was excellent stay.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotelmgmt, Gestion de l’hôtel
We’re glad you enjoyed our convenient location and smooth check-in process. We apologize for the inconvenience with the charging station and appreciate your understanding. We’re pleased that the rest of your stay was excellent and hope to welcome you back soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Had a short great stay before taking my cruise. Check in was easy and we were able to check in early which we were greatly thankful for since our flight arrived early! Staff was very helpful and pleasant, room was spacious and the bed was very comfortable!
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotelmgmt, Gestion de l’hôtel
We’re happy to hear that your pre-cruise stay was so enjoyable and that our team could accommodate your early arrival. It’s wonderful to know that you found the room spacious and the bed comfortable. We hope to welcome you back before your next adventure!
par un voyageur
Publié le 17 août 2024 sur Expedia
We absolutely loved our suite! The staff was AWESOME! When they became aware that we were there for a wedding, they offered an upgrade from our original room to a beautiful suite. Will definitely be staying here again and will recommend to friends and family. Thank you for creating such a wonderful experience.
Commentaires de Gestion de l’hôtel
20 août 2024 par HotelMgmt, Gestion de l’hôtel
We’re delighted that you loved your suite and that our team could make your stay extra special with an upgrade. It’s wonderful to hear that you’ll be recommending us and planning a return visit. We look forward to welcoming you back for more memorable experiences.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotelmgmt, Gestion de l’hôtel
We strive to make each stay a memorable one, Ana, so it's disappointing to learn that we missed the mark on this occasion. We hope that you allow us the opportunity to provide you with an improved experience in the future.
