Ratings based on 10 Guest Reviews
Hear it directly from our travellers
2.2 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Disgusting room
Posted Feb. 11, 2024 on HotelsEven though this was a budget hotel, the condition of the room was unacceptable.
The bedding looked like it hadn’t been washed- stains all over.
There were bugs crawling all over the bed and floor.
Bathroom had a massive hole in the ceiling and was not clean.
Very disappointing stay.
Comment from Hotel Management
Feb. 25, 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Aaron! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
by A traveller
Just for a stay
Posted Oct. 30, 2022 on HotelsComment from Hotel Management
Nov. 2, 2022 by Lisa, Hotel Management
Thanks for rating us superbly, Glad to know that you loved our services :) Regards, Lisa
by A traveller
Posted Feb. 13, 2020 on Hotels
Got to use staircase while i have knee injury is not welcome.
Comment from Hotel Management
Feb. 13, 2020 by OYO, Hotel Management
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin
by A traveller
Posted Dec. 6, 2019 on Hotels
Comment from Hotel Management
Dec. 6, 2019 by Zara, Hotel Management
Thanks for the positive rating, Mazlinda! Hope to host you soon :) Regards, Zara
by A traveller
Posted Oct. 18, 2019 on Expedia
Comment from Hotel Management
Oct. 19, 2019 by Zara, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara
by A traveller from Portsmouth
Posted Aug. 22, 2019 on Expedia
We did get towels and shampoo which was great. The bedsheets looked dirty and we used sleeping bag liners. The room also smelt very damp .The rooms are not as good as the photos suggest.
Comment from Hotel Management
Aug. 23, 2019 by Zara, Hotel Management
Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Zara
by A traveller
Posted Aug. 20, 2019 on Expedia
Comment from Hotel Management
Aug. 21, 2019 by Zara , Hotel Management
Hi, Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you soon again with a pleasant experience. Regards, Zara
by A traveller
Very basic room, don’t expect clean bedsheets
Posted Jul. 11, 2023 on HotelsWe spent 3 nights at this hotel. The bedsheets were due for renewal as they were far from the white color they were supposed to have and there were marks on them. Also the towels were a bit ripped. The fan is enough as the temperatures don’t climb that high in the highlands. There are many rooms in the building so noise level will depend a lot on who is staying there at the same time. Staff is not super helpful or caring but okay. We also found a cockroach in the room.
It was much cheaper than other accommodations though so our expectations were not high, but at least we would have expected clean towels and bedsheets.
Comment from Hotel Management
Jul. 15, 2023 by Tim, Hotel Management
Hi, Jonathan! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Tim
by A traveller
Do not go there! DIRTY (nightmare)
Posted Aug. 16, 2019 on HotelsAbsolutely the worst hotel i have ever been.
Pillows were soo dirty when you uncover it...
Doors of the rook were unstable...
Other clients just did not care that someone else is living here, they have been really noisy...
Wierd people are accomodated here...
Whole place (hotel) was so smell...
Nobody were on reception, there were just some message call to this number...
I am not a fancy guy, but definitely this was absolutely the nightmare!
Comment from Hotel Management
Aug. 21, 2019 by Zara , Hotel Management
Hi, Ladislav ! We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Zara
by A traveller
Ej prisvärt
Posted Aug. 15, 2019 on HotelsVi stannade här bara en natt eftersom vi ville bo nära bussterminalen. Väldigt lyhört i byggnaden, jag va tvungen att säga till några barn att sluta leka i korridoren elva på kvällen. De hade glömt att ge oss toalettpapper och handukar vilket vi fick påtala, och personal i receptionen är inte alltid på plats så jag fick själv leta efter en toalettrulle. Badrummet stank mat från restaurangerna nedan och allting läckte i toaletten. Absolut inte valuta för pengarna.
