Ratings based on 173 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
82% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted May 7, 2021 on Hotels
Comment from Hotel Management
May 11, 2021 by Gaury Sinnu, Hotel Management
Thank you so much Mr Khor.....see you again & have a nice evening....
5 out of 5
by A traveller

Fantastic place

Posted Apr. 15, 2021 on Hotels
Everything was good
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 21, 2020 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 17, 2020 on Hotels
3 out of 5
by A traveller

Needs some TLC

Posted Oct. 8, 2020 on Hotels
Chose Smokehouse because of its British charm, which it has in abundance. Sadly the hotel is little lacking in quality, more of an issue when paying a premium. The service was just ok. Polite team but no real enthusiasm to go the extra mile, despite encouraging words. Their saving grace is the food, especially the roasts and English Breakfast, which were excellent. Give the hotel some TLC and it could be worth the premium rate.
5 out of 5
by A traveller

Romantic Venue for Valentine's Day celebration .

Posted Feb. 24, 2020 on Hotels
Valentine's Day retreat. everything was flawless.
1 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 17, 2020 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 29, 2019 on Hotels
5 out of 5
by A traveller

Posted Nov. 30, 2019 on Expedia
This was a last minute decision and such a good one. The staff helped with everything, were so lovely! Couldn’t recommend enough!
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 13, 2019 on Expedia
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