Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2023 par Anggo, Gestion de l’hôtel
Mindy & Mork greet you well. We highly value our guests' opinion, as our aim is to give our guests the best possible experience and make them feel at home Thank you for staying at Nite and day laguna and for taking the time to share your experience with us. Best Regards, Management Nite & Day Laguna Hotel Bintan - Tanjungpinang
par un voyageur
Publié le 9 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2023 par Anggo, Gestion de l’hôtel
Mindy & Mork greet you well.We highly value our guests' opinion, as our aim is to give our guests the best possible experience and make them feel at homeThank you for staying at Nite and day laguna and for taking the time to share your experience with us.Best Regards,Management Nite & Day Laguna Hotel Bintan - Tanjungpinang
par un voyageur
Publié le 9 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan , Gestion de l’hôtel
Dear MUhammadMindy & Mork greet you well...!!!Thank you so much for the perfect 10/10 score! We're thrilled to hear that you had an excellent experience with us. We can't wait to welcome you back for another fantastic stay!Best Regards,
par un voyageur
Publié le 25 janv. 2023 sur Hotels
Hotel staffs are all great! Always smiled to us. And the room was clean. I will book again next year.
Commentaires de Gestion de l’hôtel
21 févr. 2023 par Anggo, Gestion de l’hôtel
Mindy & Mork greet you well.We highly value our guests' opinion, as our aim is to give our guests the best possible experience and make them feel at homeThank you for staying at Nite and day laguna and for taking the time to share your experience with us.Best Regards,Management Nite & Day Laguna Hotel Bintan - Tanjungpinang
par un voyageur
Publié le 16 nov. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan , Gestion de l’hôtel
Dear MichaelMindy & Mork greet you well...!!!Thank you for your positive review and for giving us a 4/5 score! We're glad to hear that you had a good experience. If there's anything we can do to make your next stay even better, we'd love to hear your suggestions. We look forward to welcoming you back soon!Best Regards,
par un voyageur
Publié le 28 janv. 2020 sur Expedia
The room is newly renovated but the Toilet has bad smell that come in to the room. The location is not too far from the Ferry terminal. The breakfast area is comfortable but the foods quality and variety need to be improved.
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan , Gestion de l’hôtel
Dear AnonymousMindy & Mork greet you well...!!!Thank you for your feedback. We're glad you appreciated the newly renovated room and convenient location. However, we apologize for the unpleasant smell in the toilet and the breakfast quality not meeting your expectations. We’ll work on these areas to improve your experience. We appreciate your input and hope to serve you better in the future.Best Regards,
par un voyageur
Not recommended - too noisy! Service not good!
Publié le 5 déc. 2019 sur HotelsSurrounding noisy starts early daily plus nearby rooster nonstop from 4.30am, disturb sleep. Hotel newly renovated but security card access to lift havent activated. Walk way so dark even at 10.30am so they hv to open the window and who knows someone might climb in! Took lift up to level then hv to lift up luggage walk down staircase around 25steps, breakfast no good. Service is lousy, hv one issue but the mgr was so rude, the staff was ok. Tried the highest price inhouse massage but not didnt cover some parts of body, the body scrub substance dropped all over room, made a mess. Nothing to eat nearby. I will not recommend this hotel
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan , Gestion de l’hôtel
Dear AnonymousMindy & Mork greet you well...!!!Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced, from the noise disturbances and security concerns to the issues with breakfast and service. We’re also sorry that the massage didn’t meet your expectations. Your comments will be addressed with our team to ensure improvements. We appreciate your input and regret that we didn’t meet your expectations during this stay.Best Regards,
par un voyageur
Bad service
Publié le 28 nov. 2019 sur HotelsMy friend room door at mid night sudden open and hotel very bad service to handle it.
Hotel very noisy at surronding.
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan , Gestion de l’hôtel
Dear AnonymousMindy & Mork greet you well...!!!We sincerely apologize for the troubling experience you and your friend had during your stay. The situation with the door is concerning, and we regret that our service did not meet your expectations in handling it. We're also sorry to hear that noise levels affected your stay. Your feedback is invaluable, and we'll be addressing these issues with our team to ensure they don't happen again. We appreciate your honesty and hope we can have the opportunity to provide a much-improved experience in the future.Best Regards,
par un voyageur
Publié le 1 nov. 2019 sur Expedia
Generally a pleasant hotel. Front desk was nice and responsive.
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan - , Gestion de l’hôtel
Dear AnonymousMindy & Mork greet you well...!!!Thank you for your kind words and perfect rating! We're glad to hear that you had a pleasant stay and that our front desk team was responsive to your needs. We hope to welcome you back for another enjoyable experience soon!Best Regards,
par un voyageur
Convenient and new hotel in Tanjung Pinang
Publié le 25 oct. 2019 sur HotelsThe hotel is newly renovated and is clean and bright with comfortable beds. It is a only a short distance from the ferry terminal and many small eateries. The hotel provides free transport to nearby places in the city centre. The driver, Ade, was very friendly and helpful. Would definitely stay there again! Only thing is if you could improve the variety at the breakfast buffet? The porridge was also cold (maybe you can put it in a constantly heated soup bowl).
Commentaires de Gestion de l’hôtel
22 août 2024 par Management Nite & Day Laguna Hotel Bintan - , Gestion de l’hôtel
Dear Li QiMindy & Mork greet you well...!!!Thank you so much for your perfect score and kind words! We’re delighted that you enjoyed your stay, especially our clean and comfortable rooms, convenient location, and complimentary transport service. We’ll be sure to pass along your appreciation to Ade for his friendly service.Your feedback on the breakfast buffet is much appreciated. We’ll work on improving the variety and ensuring the porridge stays warm throughout breakfast. We’re glad to know you’d stay with us again, and we look forward to welcoming you back on your next visit!Best Regards,
