Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Jersey City
Publié le 25 août 2024 sur Expedia
There was leakage in the bathroom, which took about an hour to fix on our 2nd day. When I mentioned at the checkout- no concessions were to address.
Food was great!
India room tasting menu is not a tasting menu but just a lot of food!!
Commentaires de Gestion de l’hôtel
26 août 2024 par Rishi Mattu, Gestion de l’hôtel
Dear Ms. Madhuri,Greetings from ITC Grand Bharat, Gurugram!Thank you for sharing your feedback. We happy to know that you enjoyed your dining experience at the retreat.We regret to know about the reported inconvenience during your stay. Please be rest assured that your feedback has been recorded and will be taken seriously and worked upon to help improve our standards further. We look forward to welcoming you back to the retreat and assure you of the best in service and hospitality.Responsibly yours,R. MattuGeneral Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Rishi Mattu, Gestion de l’hôtel
Dear Mr. Ankush,Thank you for taking time to rate us on Google. We appreciate the positive response and look forward to welcoming you back soon to ITC Grand Bharat, Gurugram!Warm regards,R. MattuGeneral Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
Good property, Good rooms, staff was courteus
Commentaires de Gestion de l’hôtel
1 août 2024 par Rishi Mattu, Gestion de l’hôtel
Dear Mr. Gaurav,Thank you for taking time to share feedback. We appreciate the positive response for the rendered hospitality and look forward to welcoming you back soon to the retreat, set amidst the ancient Aravalli Range!Warm regards,R. MattuGeneral Manager
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Rishi Mattu, Gestion de l’hôtel
Dear Mr. Avanish,Greetings from ITC Grand Bharat, Gurugram!Thank you for taking the time to share feedback regarding your experience at ITC Grand Bharat, Gurugram.I understand that you had a less-than-satisfactory experience at the retreat. All of us at the retreat endeavor to do all we can to ensure that every guest feels welcomed and receives the quintessential warmth and hospitality associated with ITC hotels. It pains us greatly to have even one guest leave the retreat with anything less than a positive experience. We hope that you give us another chance to serve you better and turn around your experience at ITC Grand Bharat as your patronage is important to us.Responsibly yours,R. MattuGeneral Manager
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Rishi Mattu, Gestion de l’hôtel
Dear Mr. Surendra,Thank you for sharing your feedback.We appreciate the positive response for the rendered hospitality and look forward to welcoming you back soon to the retreat, set amidst the ancient Aravalli Range!Warm regards,R. MattuGeneral Manager
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Rishi Mattu - GM ITC Grand Bharat, Gestion de l’hôtel
Dear Guest,Thank you for taking time to share feedback. We appreciate the positive response and look forward to welcoming you back soon to ITC Grand Bharat, Gurugram!Warm regards,R. MattuGeneral Manager
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Tushar Gupta , Gestion de l’hôtel
Dear Sir,Greetings from ITC GRAND BHARAT !!We thank you for sharing your review regarding your last stay in our retreat. We apologies for not meeting your expectations. kindly let us know your experience in a few words to check and upgrade your act of assistance to meet your next stay experience at fullest.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Rmattu, Gestion de l’hôtel
Dear Guest,Thank you for taking time to share feedback with us. We are delighted to read that you enjoyed the overall staycation experience. We appreciate the positive response for the hospitality rendered and look forward to welcoming you back soon to ITC Grand Bharat, Gurugram!Warm regards,R. MattuGeneral Manager
par un voyageur
Publié le 25 janv. 2024 sur Hotels
par un voyageur
Publié le 22 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 nov. 2023 par R. Mattu, Gestion de l’hôtel
Dear Guest,Greetings from ITC Grand Bharat, Gurugram! Thank you for sharing feedback. We appreciate the positive response, as we strive to deliver the highest standards of service excellence of ITC quintessential hospitality. We all look forward to welcoming you back soon.Warm regards,R. MattuGeneral Manager
