Avis Swiss-Belhotel Tarakan - CHSE Certified

Dear Mr. Bon Emplacement, Warmest Greeting from Swiss-Belhotel Tarakan..!! Thank you for choosing Swiss-Belhotel Tarakan as your preferable accommodation and taking the time to share your comment regarding our service. We also thank you for taking the time to share your review regarding your stay. Our strategic location has always been one of the main reason our guest choosing Swiss-Belhotel Tarakan as their accommodation. We are sure that our strategic location had gave you easy access for your activity in Tarakan. Thank you for your feedback and we look forward to welcome Mr. Bon Emplacement to visit and stay back in Swiss-Belhotel Tarakan. Warm regards, The Management

Dear Ms Elizabeth Warm greetings from Swiss-Belhotel Tarakan..! Thank you for choosing Swiss-Belhotel Tarakan's services and for taking the time to give us a rating. From your rating and comments, we conclude that our services have met your expectations. This motivates us to continue improving our services for the comfort of guests staying at Swiss-Belhotel Tarakan. Thank you and we look forward to your next visit to Swiss-Belhotel Tarakan. Warm regards, Management

Dear Mr. Anonymous, Warm greetings from Swiss-Belhotel Tarakan ..! Thank you for taking the time to rate us. From your rating, we conclude that our service is satisfactory to you. We will continue to improve our service for guests' comfort while staying at Swiss-Belhotel Tarakan. Thank you and we look forward to the visit of you next at Swiss-Belhotel Tarakan. Warm regards, Management

Dear Mr. William, Warm greetings from Swiss-Belhotel Tarakan ..! Thank you for taking the time to rate us. From your rating, we conclude that our service is satisfactory to you. We will continue to improve our service for guests' comfort while staying at Swiss-Belhotel Tarakan. Thank you and we look forward to the visit of you next at Swiss-Belhotel Tarakan. Warm regards, Management

Dear Mr. Vincent, Warmest Greeting from Swiss-Belhotel Tarakan..!! Thank you for choosing Swiss-Belhotel Tarakan as your preferable accommodation and taking the time to share your comment regarding our service. We also thank you for taking the time to share your review regarding your stay. Thank you for your feedback and we look forward to welcome Mr. Vincent to visit and stay back in Swiss-Belhotel Tarakan. Warm regards, The Management

Dear Anonymous, Salam hangat dari Swiss-Belhotel Tarakan..! Terima kasih karena sudah meluangkan waktu untuk memberikan rating kepada kami. Kami akan terus meningkatkan pelayanan kami demi kenyamanan tamu yang menginap di Swiss-Belhotel Tarakan. Terima kasih dan kami nantikan kunjungan Anda berikutnya di Swiss-Belhotel Tarakan. Salam hangat, Manajemen

Dear Kristen, Warmest Greeting from Swiss-Belhotel Tarakan..!! Thank you for choosing Swiss-Belhotel Tarakan as your preferable accommodation and taking the time to share your comment regarding our service. We are delighted to know that you had enjoyed your stay and our warm hospitality. It motivate us to maintain our best service so that our other guest had a best staying experience as yours. Thank you for your feedback and we look forward to welcome you back in Swiss-Belhotel Tarakan. Warm regards, The Management

Dear Mrs. Suzanne Kuster, Warmest greeting from Swiss-Belhotel Tarakan..! Thank you for sharing your experience about your recent stay although it was not a pleasant one as we expected. We sincerely apologize for the incomplete information that you get in the web and for the inconvenience that you had experienced during your stay at Swiss-Belhotel Tarakan. It is true that alcohol and massage service is not available during the month of Ramadhan as it is a regulation from the government. We had requested with our online travel agent to inform that alcohol and massage is not available during Ramadan in the web. Hopefully they would grant our request and provide the information in the web soon. We also had checked the issue you addressed with our staff in the restaurant to gather some proper information. Although alcohol and massage service is not available during the month of Ramadhan, we try to do our best by being flexible and provide alcohol especially for foreign guest. Unfortunately, during your stay, our wine is currently sold out and we are running out of stock from our supplier (Jakarta supplier). We are still waiting for the supply. The only alcohol beverage that we have at that moment is beer and our staff had informed you this matter and you had beer as an alternative for the wine. As for the massage service, all our therapist who came from outside Tarakan island went back to their hometown and barely available during Ramadan. Once again, we apologize for the inconvenience. We hope our reply explain the situation very well. We looking forward for your next visit Tarakan and we guaranteed that you will have better and great experience . Thank you.