Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Art Hotel Pallas, Gestion de l’hôtel
Dear customer!Thank you for your feedback. We are very happy that you have enjoyed your stay here.Your feedback is very important for us and we are glad that you have taken the time to give it.We hope to welcome you back soon.With kind regards, Hotel Pallas!
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
Hyvä kolmen tähden hotelli. Sijainti keskeinen. Aamupala oli tarpeeksi monipuolinen mm erilaisia mehuja, hedelmiä, juustoja, leikkeleitä ja jogurtteja. Erittäin hyvä ilmastointi, varsinkin kun ulkolämpötila oli lähellä kolmekymmentä.
par un voyageur
Ett centralt hotell med gångavstånd till det mesta
Publié le 1 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
1 août 2024 par Hotel Pallas, Gestion de l’hôtel
Dear customer!Thank you for your feedback. We are very happy that you have enjoyed your stay here.Your feedback is very important for us and we are glad that you have taken the time to give it.We hope to welcome you back soon.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Kaikki sujui hienosti
Publié le 30 juill. 2024 sur HotelsYstävällinen asiakaspalvelu. Huone oli mukava ja tilava, näköala kaupunkiin oli hieno! Erinomainen sijainti.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Pallas, Gestion de l’hôtel
Dear customer!Thank you for your feedback. We are very happy that you have enjoyed your stay here.Your feedback is very important for us and we are glad that you have taken the time to give it.We hope to welcome you back soon.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Bit of a hassle
Publié le 24 juill. 2024 sur HotelsAt arrival there was confusion about the reservation - there was two instead of the one we made. Our evidence was only pointing to one. Hotels.com app and confirmation email showed one but the pre-registration sent by the hotel showed a different room type. We did not receive a pre-registration of the room type we ordered. We will claim the difference of the higher price.
Front desk was helpful to sort out what seems like a system error or error by the hotel.
Shortage of parking place. Ended up moving my car 3 times in the first hour to avoid a ticket.
Breakfast ok
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Darja , Gestion de l’hôtel
Dear Mika,Thank you for your feedback. Upon reviewing your booking, we noted that two separate reservations were made for different room categories, which accounts for the price difference.The hotel waived the charges for the second room as a goodwill gesture. However, you opted to stay in the higher category room, which was at a higher rate. We would like to clarify that the hotel cannot make reservations on behalf of guests through online channels. The fact that two bookings were made within two minutes of each other indicates a likely error during the booking process. Your initial reservation was for a standard room, but the online check-in you completed was for a premium standard room.We are glad to hear that our front desk team was helpful in resolving the issue, and we apologize for the inconvenience caused by the parking situation. We appreciate your patience in moving your car to avoid a ticket.Thank you for mentioning that breakfast was satisfactory. We value your feedback as it helps us improve our services.Best wishes,Hotel Pallas
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Nice and tidy hotel, pretty much everything within walking distance. The breakfast was also great!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Hotel Pallas, Gestion de l’hôtel
Dear customer!Thank you for your feedback. We are very happy that you have enjoyed your stay here.Your feedback is very important for us and we are glad that you have taken the time to give it.We hope to welcome you back soon!
