Note fondée sur 241 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Ashton, Gestion de l’hôtel
Hi Andy,Thank you so much for giving us a top score.We hope to welcome you back in the future.Best wishesMeghan
par un voyageur
Publié le 3 août 2024 sur Expedia
Das Personal ist top! Super freundlich und zuvorkommend, hilfsbereit.
Commentaires de Gestion de l’hôtel
4 août 2024 par Ashton, Gestion de l’hôtel
Hi Brigitte,Thank you so much for your lovely feedback. It was lovely to meet you.We hope to welcome you back soon.Best wishesMeghan
par un voyageur
No frills
Publié le 31 juill. 2024 sur HotelsThe location is good. I was also very impressed at how cool my room was despite it being a heatwave. Bed was comfortable and shower was nice and hot. However there were some disappointing features. The decorative cushion on the bed had stains on it. So did the fabric chair and the rest of the furniture is old and worn. I was on the ground floor and there was lots of noise from other guests / doors slamming in the corridor as well a courtyard outside where the noise from other rooms echoed despite my window being fully closed. The room smelt weird too. It’s a basic no frills stay if you need to be close to the train station but I won’t be rushing back.
Commentaires de Gestion de l’hôtel
1 août 2024 par Ashton, Gestion de l’hôtel
Hi, Thank you so much for taking the time to leave us a review. We really appreciate feed back from our guests so that we can improve.We are so pleased you found our location to be so useful.Best wishesMeghan
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Ashton, Gestion de l’hôtel
Thank you for taking the time to score our Town House.Best wishesMeghan
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Clean and good value. Staff welcoming. Thank you!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ashton, Gestion de l’hôtel
Hi Nigel,Thank you so much for taking the time to leave us a review.We are so pleased you enjoyed your stay with us and hope to welcome you back in the future.Best wishesMeghan
par un voyageur
Dissatisfied and disappointed
Publié le 28 juill. 2024 sur HotelsVery tired and not really clean room, on line check in did not work. After long day at work filling in forms that I had done on line at reception was not good. Bed was small and not comfortable. Fridge had been leaking left wet patch by toilet door, see pictures. Shower door broken and not cleaned and windows not working either at £72 not good value. Can't add photos link not working????
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Ashton, Gestion de l’hôtel
Hi Peter,Thank you for taking the time to leave us a review.Unfortunately the filling out of one form when you check in is mandatory .Had you let the team know you were unhappy with your room, we would have rectified this for you straight away. We will of course look into every issue you have raised and strive to improve.Best wishesMeghan
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Perfect for a one night stay in Taunton. 5 minute walk from the train station & close to the town. Lovely comfortable bed & immaculately clean room.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Ashton, Gestion de l’hôtel
Hi Anne,Thank you so much for your lovely review.We are so pleased you enjoyed your stay with us and hope to welcome you back soon.Best wishesMeghan
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Staff was really helpful and location was within walking distance of many restaurants. Parking was a bit difficult.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Ashton, Gestion de l’hôtel
Hi Maria,Thank you so much for taking the time to leave us a review.We hope to welcome you back in the future.Best wishesMeghan
par un voyageur
OK hotel, busy central location
Publié le 8 juill. 2024 sur HotelsWell located for the train station and cricket ground. However, it is on a busy road with plenty of pubs and takeaways a stone's throw away, so don't expect a quiet night. Can't sleep with the window open, but a good fan is provided. The window being closed did stop most of the noise.
Condition of the room could be better, could be worse. Bed was average. Walls are thin, could hear conversations happening next door.
Bathroom tap had hot and cold labelled the wrong way around. Soap had a strange scent, almost like rubber. Shower took a couple minutes for hot water to come through.
Overall, despite a few flaws, it's a fairly run-of-the-mill hotel and I'd consider staying here again.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Ashton, Gestion de l’hôtel
Hi,Thank you for taking the time to leave us a review. We take all comments from guests and strive to improve in every area we can.We do hope to welcome you back in the future.Best wishesMeghan
par un voyageur
Very Good
Publié le 3 juill. 2024 sur HotelsExcellent location for train station and cricket ground.
Staff very welcoming and accomodating.
Rooms basic but reflective of cost. I would definitely stay again if in Taunton
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Ashton, Gestion de l’hôtel
Hi Rob,Thank you so much for leaving us a review.We hope to welcome you back again soon.Best wishesMeg
