Note fondée sur 420 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning Dale, Thank you for leaving us a review with a great score too! It is such a joy to hear we have had another satisfied guest. We thank you for choosing the GWH and hope to welcome you back again in the future.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning Nick,Thank you for leaving us a review with a great score too! It is such a joy to hear we have had another satisfied guest. We thank you for choosing the GWH and hope to welcome you back again in the future.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning Scott, 8/10 is a great review and we are delighted to hear you thoroughly enjoyed your stay with us at the GWH. We hope to welcome you back again in the near future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
My one complaint: not enough sockets for hair dryer etc and in the wrong place. Kneeling on the floor to dry your hair is not fun!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning Judith, We thank you for taking the time to write a review regarding your time spent here with us at the GWH. We always appreciate guests feedback regarding their stay in order for us to continuously improve our services. I shall be sure to raise this issue at our next team meeting so we thank you for bringing this to our attention. We hope to welcome you back again in the near future.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
A very pleasant stay, staff are very friendly, fantastic breakfast.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning Maria, We thank you for taking the time to write this wonderful review. The whole GWH team really appreciate your kind compliments. We are delighted to hear the staff made you feel more than welcomed and you left more than satisfied with our breakfast. We hope to welcome you back again in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We were given an accessible room. I don’t feel these should be given to people who don’t need them. The shower room was unpleasant.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Reception Team , Gestion de l’hôtel
Hi Amanda Sorry to hear your stay wasn't as good as it could have been. Someone will be in touch shortly to discuss what happened.Regards Reception Team
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Nobody on the desk on arrival had to walk around looking needed to phone if getting back to hotel after 10pm so porter could open door. So called bar in darkness when we got back at 10 very limited drinks. Room needed blinds and blackout curtains to keep light out. A overpriced hotel will not be going back.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Reception Team , Gestion de l’hôtel
Hi Geoff Sorry to hear your stay wasn't as good as it could have been. Our manager will be in touch shortly to discuss the issue you had.Regards Reception Team
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Historic building, good location. Central.
Lovely, young, helpful staff. awesome breakfasts (Inclusive).
Rooms a bit basic; comfy beds; quiet.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning John, We thank you for taking the time to write this brilliant review! Such wonderful comments that I shall ensure to pass onto the rest of the team! We are delighted you thoroughly enjoyed your stay with us and we hope to welcome you back again in the future.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Lucy - Team Leader, Gestion de l’hôtel
Good morning Ann, 10/10 is a fantastic review and we couldn't ask for anything better. It is such a delight to hear yet another guest has had an outstanding stay with us here at the GWH. We thank you for taking the time to write this review and we hope to welcome you back again in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
Love it here ! Rooms are charming. Great breakfast . Staff are amazing !
Commentaires de Gestion de l’hôtel
31 août 2024 par Lucy - Team Leader , Gestion de l’hôtel
Good morning Peter, A fantastic review. We could not ask for a better rating then 10/10. It is such a delight to hear you thoroughly enjoyed your stay with us and found so many positive aspects and left us with wonderful comments. We thank you for choosing the GWH and hope to welcome you back again in the future.
