Note fondée sur 164 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Left homeless
Publié le 11 nov. 2024 sur HomeAwayWe tried to check in, had not receive the additional email we needed to get in so had to request person behind us back up out of gate to let him in until we reached owner by phone. Keys were missing (unknown where they were). Place needed to be totally redone: dated, paint peeling, hand prints on walls and doors, grease on stove, furnace room loaded with dirt. Host did communicate with us effectively. We decided to leave to be comfortable.
Commentaires de Gestion de l’hôtel
19 nov. 2024 par VrboOwner, Gestion de l’hôtel
We're sorry about your issues and do accept responsibility for some of them. We did not realize that the Welcome Package that we send out to all of our guests prior to arrival did not go through. As for cleanliness though, that's just not accurate. Aside from a small amount of dust in the "furnace room" (HVAC), the Condo is very clean. I would encourage guests to look at 20 or so prior reviews, pretty much all attesting to its cleanliness, including the guest who had left just the day before. In any event, we of course gave you a full refund and do hope you enjoyed your vacation.
par un voyageur
Tavenier
Publié le 3 nov. 2024 sur HomeAwayIt was very nice and clean and close to so many wonderful restaurants.. We did enjoy the founders Park as well. A nice getaway.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par VrboOwner, Gestion de l’hôtel
So glad you guys enjoyed yourselves Susan. We’d love to have you back!
par un voyageur de ROCKLEDGE, FLORIDA
Direct great ocean view
Publié le 31 oct. 2024 sur HomeAwayLoved the spacious balcony. Nice pool. Did not like could not adjust A/C left it on afraid to adjust as note said $50 if it freezes up. Liked the kitchen and living area. Nice bath and shower. Light over stove not working. Great location and would recommend this place and give it a positive rating.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank Marvin. Apologies about the AC Setting. I wish you called. I would have walked you right through it. Hope to see you again.
Thanks Marvin.
Mike O’Reilly
par un voyageur
Happy returning renter!!
Publié le 12 oct. 2024 sur HomeAwayGreat location—-beautiful property—-very clean—-owner quick to answer questions. We have stayed here multiple times and will keep coming back. Close to everything and the sunrise mornings with a cup of coffee on the balcony are priceless!!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par VrboOwner, Gestion de l’hôtel
WE LOVE HAVING YOU GUYS!!!
par un voyageur
A little slice of paradise
Publié le 5 oct. 2024 sur HomeAwayWe spent 5 days at the condo. Best sun rises and very quiet. Had the pool to ourself most days. Easy to get around from this locations.
Recommend to anyone looking awesome break away.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank Steven! We loved having you. Those smoke alarms reminded me of a "Friends" episode but we finally got them silenced.
par un voyageur de Fort Wayne, Indiana, USA
Great access for diving
Publié le 4 sept. 2024 sur HomeAwayGreat location provides to diving north and south. Unit was clean & well cared for. Owners were responsive and helpful!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thanks Chad
Absolutely loved having you guys.
par un voyageur
Great stay and great property!
Publié le 26 août 2024 sur HomeAwayWe had a wonderful stay. The host was terrific.. very timely with communications, the check in/check out process was smooth and no issues at all. Good location if you want to explore the keys, yet still be a reasonable distance from Miami and south beach.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thanks Kathleen. We loved having you!
par un voyageur
Great Place
Publié le 14 août 2024 sur HomeAwayGreat place to stay, ideal location. Very clean with all the necessities. Great owners. Would stay there again.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words. We would love to have you and your family back!
par un voyageur
Beautiful Ocean View
Publié le 10 août 2024 sur HomeAwayGreat place to stay. Has everything you need and more
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much Maria, for your kind words. We would love to have you back!
Mike
par un voyageur
Really good property, great location but needs some TLC
Publié le 9 août 2024 sur HomeAwayOverall, the property is exactly as listed in the description. Location is great and in a safe area. The view from the unit was as described ... lovely. When we first entered my initial impression was wow...this place is clean. However, as the days progressed, I realized the "clean" was more of a surface clean. For example, tiles in the shower floor had pink discoloration from bacteria which can happen in bathrooms. It wiped off easily with toilet paper but what it did tell me is they aren't cleaning well enough. The backs of several of the doors were smudged/dirty. The hall closet had significant build of dust on the slats. Did the world come to an end because of this no but the cleaning services could pay more attention to the details. When I asked my husband his thoughts, he just said the unit was very dated. Dated in that it looks like someone bought it in the 90's, put in furniture and hadn't reinvested in the property since then. Of course, my husband would notice things from a home maintenance side. The owners could upgrade some simple things in this unit to make it more up to date and this unit would be phenomenal. The owners were prompt, communicative and kind. Not at all saying don't rent this unit but it could be so much more. Only other thing my husband noticed with the freezer didn't get cold enough to keep popsicles frozen. So overall, if you need a home base while in the Keys, with a lovely view and fairly affordable then this unit is perfect.
