Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Satisfaite
Publié le 4 août 2023 sur HotelsChambre très propre et confortable. La dame de la réception à notre arrivée était très professionnelle et amicale. Manque un peu de variété au déjeuner mais il y a quand même le nécessaire.
Commentaires de Gestion de l’hôtel
4 août 2023 par Manager, Gestion de l’hôtel
Hello Estelle,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
par un voyageur
Publié le 8 sept. 2024
Everything was very clean and well maintained
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Liz,We are delighted to hear that you found our property to be clean and well-maintained. Your feedback is valuable to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 28 août 2024 sur Expedia
Will not stay there again
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Timothy, We're sorry to hear that you didn't fully enjoy your stay. Your feedback is valuable to us as we strive to improve our services for all guests. We appreciate your comments and will take them into consideration for future enhancements. Thank you for sharing your experience with us.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Richard, We appreciate you choosing to stay with us! If there's anything specific you feel we could improve on, please don't hesitate to contact us directly. We value your feedback and aim to enhance guest experience.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Joseph,We regret to hear about your experience. Please feel free to reach out to us directly so we can address your concerns and work to improve.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Chuck,Thank you for choosing to stay with us! We are thrilled to hear you had a wonderful experience at our hotel. We look forward to welcoming you back again soon!
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Dan,We appreciate you choosing our hotel for your stay! Please don't hesitate to reach out to us directly if there is anything we can do to enhance your experience next time.
par un voyageur
Last minute, pleasant stay.
Publié le 13 août 2024 sur HotelsA last minute trip with hubby- lucky to find a place in Tawas. Pleasantly surprised about every aspect of our 2 night stay and we typically stay at higher end hotels.
it was comfortable, quiet, clean, updated. Our only issue was with the TV remote, and card keys not working in far entrance. Helpful front desk staff.
Might suggest if going with the auto dispensers for soaps, they work to dispense better/more. Thanks.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Janice,We are pleased to hear that you enjoyed your stay at our hotel in Tawas. We appreciate your positive feedback on the comfort, cleanliness, and helpfulness of our staff. We will make sure to look into the issues you experienced with the TV remote and card keys, and also consider your feedback on the soap dispensers. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
There was no maid service. If you wanted clean towels, you had to bring your dirty towels to the front desk. The beds and pillows were very hard. The bed linens and towels were very worn. I would have expected much more from a hotel charging over $200 per night.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Carolyn, We apologize for any inconvenience you may have experienced during your stay. We value your feedback and will address your concerns with our team to improve our services. Guest satisfaction is our top priority, and we strive to meet expectations at every price point. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 10 août 2024 sur Expedia
We only stayed one night but we had a great experience.
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Gregory,We are delighted to hear about your positive experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable visit in the future.
