Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
très bonne adresse
Publié le 18 août 2023 sur HotelsSéjour touristique à Tay Ninh. Le Mélia Vinpearl est un endroit de grande qualité, d'une grande élégance . Le service et les prestations sont de qualité. Le personnel est prévenant, éfficace et aimable. Le restaurant est très bon, et les petits déjeuners sont justes fabuleux.
Commentaires de Gestion de l’hôtel
26 août 2023 par Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Georges,Warmest greetings from the Melia Vinpearl Tay Ninh.We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Thank you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future.Wishing you and family all the best.Lam Tuan Vu Guest Experience Manager
par un voyageur
ood value hotel
Publié le 6 déc. 2020 sur HotelsGreat stay at Vinpearl hotel! Good services with pool, jacuzzi, steam, sauna. Great view from the restaurant and amazing cocktails.
Full breakfast buffet with chocolatine!
Commentaires de Gestion de l’hôtel
8 déc. 2020 par Front Office Manager , Gestion de l’hôtel
Dear Simon,
Xin Chao, Thank you for staying with us and posting your fabulous review.
I have cascaded the appreciation to the team and they are delighted to hear from you.
Please do not hesitate to contact us for any further assistance and all of us here look forward to welcoming you back in the near future.
Warm regards,
Tuan Vu
Front Office Manager
par un voyageur
Publié le 29 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2019 par Front Office Manager, Gestion de l’hôtel
Xin Chao Hatim:
Great day!
Thank you so much for choosing Vinpearl Hotel Tay Ninh as your destination.
We would like to express our gratitude for spend your time rating Vinpearl. I will definitely share these with our Team and hope to welcome you once again in the near future
Sincerely,
Vinpearl Hotel Tay Ninh at your service
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear An,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I don’t know why the staff from swimming pool does ask guests have to bring back the used towels???
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Guest,Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities. We noted your comment in relate to the pool and build better guest experience also helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Warm regardsLam Tuan VuGuest Experience Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Ms. Annie,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Guest Experience Manager , Gestion de l’hôtel
Dear Ms. Annie,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Ms. Annie,Xin Chao, Thank you for the feedback on your experience and the review.We was quite disappointed to read that you did not have a pleasant stay with us please accept my sincere apologies for the same. Please allow us to contact you to know more about details so we can assist you with your stay. Warm regardsLam Tuan VuGuest Experience Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Experience Manager , Gestion de l’hôtel
Dear Ms. Annie,Xin Chao, Thank you for the feedback on your experience and the review.We was quite disappointed to read that you did not have a pleasant stay with us please accept my sincere apologies for the same. Please allow us to contact you to know more about details so we can assist you with your stay. Warm regardsLam Tuan VuGuest Experience Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Experience Manager, Gestion de l’hôtel
Dear Ms. Annie,Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Warm regardsLam Tuan VuGuest Experience Manager
