Note fondée sur 621 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2018 sur Expedia
par un voyageur de Rouen
Petit déjeuner trop léger
Publié le 11 mai 2018 sur HotelsL'hôtel est à proximité de l'Outlet, le petit déjeuner un peu léger comparé à d'autres hôtels dans cette tranche de tarif
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Great stop for what I needed. A small update in the bath hardware and bathroom fan would go a long way.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Adam. The staff and I at the RED ROOF INN COLUMBUS - TAYLORSVILLE appreciate your 5/5 score. I am happy to hear that our hotel met your needs. However, you indicated that there should be an update regarding the bath hardware and bathroom fan. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Nothing was unique. Couldn't charge my phone. Noisy, had to get a room that wasn't apart of the main hotel. Looked like it was run down.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Wix. The staff and I at the RED ROOF INN COLUMBUS - TAYLORSVILLE were disappointed to see your 2/5 score. You indicated that the issue regarding your phone, the noise disturbance, and the other concern highlighted hindered your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Melissa,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Columbus - Taylorsville. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Jan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus - Taylorsville and I were overjoyed to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Values Guest, The staff at the Red Roof Inn Columbus - Taylorsville and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your perfect rating, Jeimi. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 août 2024 sur Hotels
The room was clean. We had no hot water in the shower. It was ice cold. Even though we had the A/C set at 66 degrees it never cooled off in the room. Very hot.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Stephanie, Thank you for taking the time to tell us about your stay at the Red Roof Inn Columbus - Taylorsville. We are happy that you were pleased with the cleanliness of the room. However, as it relates to the amenities not working to your liking. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your positive rating, Marvin. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
