Note fondée sur 114 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A nice place to stay
Publié le 10 sept. 2019 sur HotelsExcellent hôtel, quiet , nice place
Commentaires de Gestion de l’hôtel
10 sept. 2019 par Amy, Gestion de l’hôtel
Thank you very much for your lovely review, we hope you come and stay with us again soon.
Kind regards, Amy and the team!
par un voyageur
Publié le 7 juill. 2019 sur Hotels
Nature et calme
Commentaires de Gestion de l’hôtel
9 juill. 2019 par Amy, Gestion de l’hôtel
Thank you for your review!
Kind regards, Amy
par un voyageur
Séjour agréable
Publié le 18 août 2018 sur HotelsChambre confortable avec une belle vue sur jardin.
Commentaires de Gestion de l’hôtel
30 août 2018 par Brander Lodge Hotel & Bistro, Gestion de l’hôtel
Thank you for your review, we hope to welcome you back in the near future
par un voyageur
Publié le 17 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2018 par Brander Lodge Hotel & Bistro, Gestion de l’hôtel
Thank you for your review
par un voyageur
Pratique et bien situé
Publié le 9 août 2018 sur HotelsDes draps et une salle de bain propre au carrefour entre Oban, le Loch Lomond et Glen Coe, et un petit déjeuner très correct.
Nous avons dû déplier nous même le lit d'appoint pour enfant (matelas pas net), les parties communes sont vraiment très défraîchies et il est préférable de trouver un autre restaurant pour le soir.
Un peu cher pour les prestations.
Commentaires de Gestion de l’hôtel
14 août 2018 par Brander Lodge Hotel & Bistro, Gestion de l’hôtel
Thank you for your review, the extra bed we put in the room is explained during check in that it is not unfolded due to space in the bedroom. We hope to welcome you back in the near future.
Kind regards,
Brander Lodge Hotel & Bistro
par un voyageur de la reunion
Hôtel accueillant et reposant
Publié le 7 juill. 2018 sur ExpediaHôtel accueillant et reposant situé à 20 mn de Oban, personnel sympathique et avenant, à recommander.
Commentaires de Gestion de l’hôtel
24 juill. 2018 par Owner, Gestion de l’hôtel
Welcoming and relaxing hotel located 20 minutes from Oban, friendly and friendly staff, to recommend.
Francis
Thank you for your travel recommendation it is much appreciated. I am happy that you enjoyed your stay with us.
Hopefully your travels will bring you back this way again as Argyll has such a lot to see.
Kind regards
David
par un voyageur
Publié le 27 sept. 2024 sur Expedia
My room was a little tired and in need of some repairs, but it wasn’t expensive and it was clean and comfortable. Evening meal and breakfast both very good. I’d be happy to go back when the repairs have been completed.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Needs attention
Publié le 14 sept. 2024 sur HotelsPlace is run down and lifeless.
Windows are in a bad shape and bins full in view of windows.
There was a hairball on the carpet so not cleaned properly.
par un voyageur
Don’t go there !
Publié le 31 août 2024 sur HotelsThe whole hotel needed more management. Public areas were dirty and uncared for. One morning at breakfast a tablecloth on the coffee table had the same very large stain of coffee from the previous morning (covering a huge percentage of the table). The same morning the coffee tasted stale as if just reheated from previous morning.
The food we had was adequate but no more. The room was clean and the en-suite. However, the security was terrible with outdoor doors left ajar overnight and no management in the hotel at all. Guests were left to their own devices from about 22:00 to 09:00. The cook was obviously in attendance for dinner and breakfast and also junior staff (the junior staff were excellent but undertrained). Would not recommend this hotel to anyone.
Commentaires de Gestion de l’hôtel
31 août 2024 par David, Gestion de l’hôtel
Thank you for your anonymous review.I am sorry if there was an issue with cleanliness and I have discussed this with our team. This is not our usual standard and is very disappointing.Sadly though the rest of your review really mis-represents us.Of course the door is left open overnight - how would guests get in and out if we locked it? All other areas are secured though.As a small rural hotel, we are unmanned between 11.00pm and 7.30am in the morning. This has been the case for many, many years. Many small hotels do this. But our staff live on-site and there is a phone number to call at any time.Yes, our chefs do work breakfast and dinner some days. Many chefs do. I'm really not sure what point you are trying to make.I am happy to receive all feedback that is constructive, but it is disappointing when people write with no context and without providing all the facts.Best wishesDavid - General Manager
